Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Issa

McLean

Summary

Reliable and upbeat Car Sales Executive successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

6
6
years of professional experience

Work History

Car Sales Associate

Ted Britt Automotive Group
03.2025 - Current
  • Conducted thorough vehicle walk-arounds and test drives, highlighting key features and benefits to prospective buyers.
  • Enhanced dealership reputation by delivering exceptional customer service throughout all stages of the car buying process.
  • Maintained up-to-date knowledge of inventory, ensuring accurate information was provided to potential buyers.
  • Coordinated trade-in appraisals accurately assessing vehicle value while balancing customer expectations.
  • Increased customer satisfaction by providing personalized vehicle recommendations based on their needs and preferences.

Car Sales Executive

Bomnin Automotive Group
01.2024 - 09.2024
  • Cultivated relationships with local businesses through networking efforts, resulting in valuable referrals and partnerships.
  • Leveraged social media platforms effectively to showcase available inventory, attract new leads, and maintain ongoing communication with previous customers for potential repeat business.
  • Utilized CRM software to maintain accurate records of client interactions, preferences, and follow-up activities.
  • Participated in ongoing training sessions to stay current on industry trends, product knowledge, and sales techniques.
  • Addressed customer concerns promptly and professionally, resolving issues to the satisfaction of both parties whenever possible.
  • Improved overall customer buying experience to safeguard dealership revenue.

Car Sales Consultant

Priority Nissan Chantilly
08.2023 - 10.2023
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.

Valet Parking Attendant

MJ Valet
09.2021 - 01.2025
  • Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.
  • Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
  • Answered general questions about parking fees, facilities, and directions.
  • Facilitated vehicle flow by managing traffic control and parking in assigned area.
  • Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
  • PT Side Job

Lot Porter

Penske Automotive - Porsche Tyson's Corner
10.2019 - 09.2021
  • Drove varied vehicles, including luxury and sports models, safely and legally.
  • Delivered guest vehicles smoothly and met diverse needs of customers.
  • Resolved customer complaints through calm, constructive communication.
  • Washed cars and trucks daily for auto dealership.
  • Parked and retrieved vehicles to enhance efficient use of parking space.

Education

Associate of Science - General Studies

Northern Virginia Community College
Annandale, VA
05.2023

Flight Technology & Operations/Aviation Management

Bowling Green State University
Bowling Green, OH

High School Diploma - undefined

McLean High School
McLean, VA
06.2017

Skills

  • Communication
  • Customer Service
  • Organization
  • Problem Solving
  • Creativity
  • Team Work
  • Leadership
  • Time Management
  • Computer Literacy
  • Critical Thinking
  • Deal Closing
  • Price Negotiation

Timeline

Car Sales Associate

Ted Britt Automotive Group
03.2025 - Current

Car Sales Executive

Bomnin Automotive Group
01.2024 - 09.2024

Car Sales Consultant

Priority Nissan Chantilly
08.2023 - 10.2023

Valet Parking Attendant

MJ Valet
09.2021 - 01.2025

Lot Porter

Penske Automotive - Porsche Tyson's Corner
10.2019 - 09.2021

Associate of Science - General Studies

Northern Virginia Community College

Flight Technology & Operations/Aviation Management

Bowling Green State University

High School Diploma - undefined

McLean High School

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Michael Issa