Michael Mitchell
Alexandria,VA
Summary
A motivated self-starting facility management professional with a combined 25 years' experience in commercial real estate, with the last 18 years with an emphasis on facility management. I am highly adept at working in team environments and running successful projects, with strong problem solving and communication skills.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Facility Project Manager
Inter-American Development Bank
01.2002 - 2002
- Contractor
Senior Director of Facilities
American Institute of Architects
04.2019 - Current
- Oversees and manages all engineering functions, housekeeping, landscaping and security for the AIA.
- Budgets Capital and Operating expenses for the Landlord Owned building.
- Oversees tenant operations (including leasing for the AIA as a landlord (the AIA has 3 floors of tenants in the AIA owned building))
- Oversees facilities and engineering operations for the historic building for the Octagon which is located on the AIA campus.
- Develop, implement and monitor approved CAM and Owner’s budgets for all areas of responsibility.
- Monitor variances and projections for accurate adjustments and reports.
- Project manage the 2-year renovation process the building will be undertaking in 2023-2025 to update and modernize the 50+ year old building.
- Oversees the invoicing of the GSA tenant and is responsible for all GSA reporting on the building as required.
- Develops RFP’s and manages all internal construction projects and capital purchases of related FFE.
Director of Facilities
Fair Oaks Mall
01.2009 - 01.2019
- Ensure mall operating procedures and policies followed at the center 1.6 million square foot retail mall.
- Achieved 8 straight years of being within 1.5% of operating budget and my mall is one of the top performers in the entire portfolio.
- Oversight and management of a facilities team of 5. I have been able to develop high performance a facilities team, by developing a team environment setting.
- Partner with various departments such as marketing and leasing to ensure that goals are met and facilities is providing timely support.
- Develop, implement and monitor approved CAM and Owner’s budgets associated with the mall Monitor variances and projections for accurate adjustments and reports.
- Manage the Center’s 10-year plan capital planning and recommends additions and changes as conditions of the center may require.
- Oversees and manages CMMS process within the team, ensuring that the team is understanding and executing work orders in a timely and consistent manner.
- Coordinate bidding, selection and contracting processes and monitors the daily performance of all contractors providing services, ensuring that proper administrative procedures, approval processes and documentation are followed.
- Oversight of the timely and cost effective repair of all of the physical plant, minimizing any disruptions to the Center’s operation. Oversight and management of preventive maintenance programs to ensure all Center equipment performs at optimal efficiency and longevity.
- Supervise and manage Facilities staff setting the agenda, reviewing assignments, results, ensuring that tasks are completed to the Center’s needs and are completed within a timely manner.
- Act as the Center’s and Owner’s representative in directing tenant construction, renovation, and remodels, ensuring compliance with mall standards
- Performs Center management duties in absence of the General Manager.
- Managed the utilities program at the center, ensuring optimal energy efficiency, proper metering infrastructure and overall effective management of all utilities serving the property.
- Ensure OSHA compliance in all applicable areas, ensures facilities personnel are properly trained using mandated training program.
- Work with the Center Management Team to ensure that the daily operational needs of the Center are met.
- Work with Lease Administration, Lease Compliance and Tenant Coordination to ensure the standards of all lease requirements are administered.
- Supports the Marketing & Sponsorship functions with any necessary facilities related needs. Interface with the tenants (merchants) on daily operational issues (i.e., utilities, operational issues, etc.) to ensure a seamless operation of the shopping center.
- Maintains a high level decision making on property logistical issues and expense approvals/controls within the Facilities Department.
- Interpret define and ensure that blueprints, contracts, and legal documents are in the best interest of the mall.
- Management and oversight of cleaning procedures, landscaping maintenance, HVAC, electrical, plumbing, elevator/escalator, telephone/data, CCTV, and fire protection systems with regards to the mall and it’s vendors
Director of Administrative Services and Later Director of Planning and Construction
American Psychological Association
01.2007 - 01.2009
- Oversaw and managed the Administrative Services Department (a staff of 17) which consisted of Mailing Operations, Reprographics, Security and Facilities Services.
- Created and managed operating and capital budgets for all of the Administrative Services Department and for capital planning due to the association’s ownership of the buildings they use.
- Managed the building services contracts, janitorial contract and all vendors for the Administrative Services Department.
- Responsible for all space planning, space moves, and new space acquisitions as well as major capital improvements and projects for the Association.
- Managed all aspects of the internal and external Security programs, needs and assessments of the staff and physical APA property.
- Responsible for all emergency management planning with regards to the association employees as well as the various business units within the organization.
- Worked with other tenants in the association owned building to manage space related issues as they pertained to the APA and their various sub tenants.
- Complete oversight and approval of large capital expenses such as reprographic equipment, furniture, fixtures and equipment for the APA.
Manager of Construction and Planning
Discovery Communications
01.2003 - 01.2007
- Forecast, develop and implement budgets for capital projects ($9.0M) and operating expenses ($15.0M) annually. Successfully managed both budgets for 2 consecutive years to return of 5% of total budgets to company.
- Handle lease negotiations and lease administration for Discovery’s regional offices nationwide. Negotiated for over 17 offices in the last 2 years.
- Responsible for all strategic space planning and capital construction projects at Discovery facilities nationwide. Success in keeping a 5% occupancy rate in all headquarter based buildings, thus saving the company by reducing new space expenditures.
- Develop and implement policies and procedures with regards to moves, furniture purchases and all space related services. Managed an extremely high annual move churn rate of 78% while keeping a high level of customer service, recognized by Discovery Senior executives yearly.
- Managed and oversaw an internal staff of (2) and outside onsite outsourced contractors (10) for engineering services and office services.
- I created and managed my own system for developing and implementing strategic space planning strategies for DCI headquarter locations in the Maryland and Virginia area.
- I managed the responsibility for Facilities related business recovery planning, which involved my ensuring I had the understanding the corporate business units needs and how the Facilities Team support their efforts.
- Developed and implemented all request for proposals, purchasing requirements as required by the facilities department, for items such as tools, equipment, furnishings etc.
Corporate Facilities Manager
Science Applications International Corporation
01.2001 - 01.2002
- Responsible for day-to-day facility related business operations at multi building campus. Brought the campus and data center back on line after a 3-year hiatus on preventative maintenance.
- Successfully managed space related issues and set policies and procedures. Was responsible for consolidating multiple business units on site so that the campus would reach 90% occupancy.
- Oversaw and managed many major capital expense projects to update the campus, including addition of major HVAC, electrical and elevator renovation projects in excess of $1M. All projects were brought in on time and under budget. Including such items as campus wide power outage to maintain electrical high voltage equipment that impacted over 1,500 staff members and a 50,000 data center with internal and external users.
- Managed an internal staff of (3) as well as internal outsourced engineering and janitorial staff of (11). Implemented cross training programs so that internal staff could learn new responsibilities as well as foster a “team” environment.
- Provided sole responsibility for all construction, move and furniture related issues. Responsible for build out of over 50,000 square feet of office space in less than 90 days. This was in response to a major contract award that the company had received.
Corporate Facility Manager
CAIS Internet Inc.
01.1999 - 01.2001
- Started first ever Real Estate/Facilities Services group a company of 500 employees, including a managing a staff of eight.
- Developed and implemented procedures for Corporate Moves, Security, Real Estate Project Management, and Lease Management. Successfully negotiated the lease and space planning for the relocation of our $20M Network Operations Center.
- Successfully opened seven regional offices and provided complete project management.
- Project Manager for Corporate Expansion in Rosslyn Virginia (42,000 square feet)
- Worked extensively with Senior Executives in establishing leasehold improvement budgets, capital improvement projects, and planning of corporate space issues.
Corporate Facility Manager
American Management Systems/CGI
01.1990 - 01.1999
- Provided complete project management services for all company facility projects. Completed the company’s first ever design and construction of over 1M square feet office space during the relocation and growth of company in Northern Virginia. Set the standard for subsequent moves and design criteria.
- Managed day-to-day facility related space issues. Administrated space planning for AMS offices nationwide, recovered operating space by 20%.
- Responsible for purchasing of furniture and construction services company wide. Negotiated long term buying agreements with furniture vendors and other services for an annual savings of $500,000 yearly.
- Provided space planning and specifications for modular furniture Standardized and negotiated company-wide modular furniture standard assembled and analyzed RFP process, which resulted in cost saving of $500,000.
- Completed many high profile and complex projects such as A/V studios, conference centers, data centers on time and under budget. Negotiated leasehold improvements from individual landlords, managed criteria for any scheduling activity
Education
Facility Management Certification Program - Certified Facility Manager (CFM)
George Mason University
Fairfax, VASkills
- Extensive knowledge of construction and engineering practices, and extensive experience in project management for large capital and operating projects
- Experienced in creating and managing large capital and operating budgets, as well as forecasting of operating and leasehold expenses for large facilities
- Experienced in lease administration, leasehold negotiations, long term forecasting for strategic space planning
- Strong estimating, proposal creation and scheduling experience with regards to corporate facilities operations and construction
- Vast knowledge of building and operation systems (HVAC, Security, Teleco/Data, Electrical, Life Safety)
- Authorized to work in the US for any employer
- Workplace safety
- Procurement processes
- Project scheduling
- Space planning
- Construction management
Certification
Certified Facility Manager
Timeline
Senior Director of Facilities
American Institute of Architects
04.2019 - Current
Director of Facilities
Fair Oaks Mall
01.2009 - 01.2019
Director of Administrative Services and Later Director of Planning and Construction
American Psychological Association
01.2007 - 01.2009
Manager of Construction and Planning
Discovery Communications
01.2003 - 01.2007
Facility Project Manager
Inter-American Development Bank
01.2002 - 2002
Corporate Facilities Manager
Science Applications International Corporation
01.2001 - 01.2002
Corporate Facility Manager
CAIS Internet Inc.
01.1999 - 01.2001
Corporate Facility Manager
American Management Systems/CGI
01.1990 - 01.1999
Facility Management Certification Program - Certified Facility Manager (CFM)
George Mason University
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