Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Mottern

Woodbridge

Summary

Dynamic Pet Care Supervisor at Old Town Pet Resort, recognized for enhancing animal well-being through expert care and effective communication. Proven ability in medication administration, aggressive handling, and conflict resolution, ensuring high standards of service. Committed to fostering a safe and welcoming environment for pets and their owners, while demonstrating reliability and teamwork.

Overview

5
5
years of professional experience

Work History

Pet Care Supervisor

Old Town Pet Resort
Springfield, VA
03.2024 - 03.2026

- Achieved high standards of animal care in boarding settings through diligent feeding, walking, and cleaning practices. Maintained fresh water and a tidy living space for optimal animal well-being.

- Facilitated seamless pet arrivals and departures, enhancing customer satisfaction. Optimized room arrangements for pets, contributing to a welcoming environment.

- Delivered personal belongings to owners in lobby, reinforcing service excellence.

- Conducted swim training sessions with dogs to enhance their aquatic skills.

- Operated van to transport dogs safely to their owners.

- Executed precise medication administration protocols to maintain health standards and enhance recovery.

- Engaged with clients via phone to discuss animal care and concerns.

- Executed safe handling techniques for aggressive animals, demonstrating proficiency in risk assessment and management.

Barista

Kung Fu Tea
Manassas, VA
06.2023 - 10.2023

- Prepared boba to meet quality standards, maintaining correct temperature and following operational guidelines.

- Executed order fulfillment for drinks and smoothies, ensuring timely service and quality delivery.

- Maintained cleanliness of machinery. Assisted in organizing workspace. Performed end-of-day cleaning tasks.

Fulfillment

Target
Woodbridge
09.2022 - 03.2023

- Managed order fulfillment operations, verifying each item against customer requests for precision.

- Provided support to customers in-store by identifying product locations and fulfilling needs.

- Executed backstocking operations to ensure optimal inventory levels.

Loader

Lowes Home Improvment
Woodbridge, VA
08.2021 - 07.2022

- Assists customers with loading heavy purchased items into their vehicles

- Gathers all carts from the parking lot and stack them, ensuring parking lot is clean

- Takes trash out at the end of the day

Education

High School Diploma -

Woodbridge Senior High School
Woodbridge, VA

Skills

  • Animal handling expertise
  • Patience and tolerance
  • Record keeping awareness
  • Pet safety awareness
  • Decision-making
  • Active listening
  • Communication and interpersonal skills
  • Delegation and supervision
  • Conflict resolution
  • Quality assurance standards
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Dependable and responsible
  • Multitasking
  • Animal care
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Adaptability and flexibility
  • Effective communication
  • Verbal and written communication
  • Customer communication
  • Human and animal safety
  • Task prioritization
  • Self motivation
  • Medication administration
  • Goal setting
  • Problem identification
  • Professionalism
  • Animal observations
  • Time management abilities
  • Continuous improvement
  • Physical stamina
  • Adaptability
  • Animal nutrition
  • Supply unloading and storage
  • Food intake monitoring

Timeline

Pet Care Supervisor

Old Town Pet Resort
03.2024 - 03.2026

Barista

Kung Fu Tea
06.2023 - 10.2023

Fulfillment

Target
09.2022 - 03.2023

Loader

Lowes Home Improvment
08.2021 - 07.2022

High School Diploma -

Woodbridge Senior High School
Michael Mottern