Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
16
16
years of professional experience
Work History
Data Center Engineering Operations Manager
AWS
11.2023 - Current
Managed a team up to 26 builders including Chief Engineers.
Reduced operational costs by approximately $350,000 through optimizing procurement processes and keeping parts sourcing and labor in-house.
Elevated six builders, fostering professional growth and operational excellence.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.
Analyzed and reported on key performance metrics to senior management.
Coached 6 builders through improvement periods, enhancing their performance.
Streamlined operations by implementing new workflow strategies.
Coordinated cross-departmental projects with various teams for achieving reduced project scope and cost.
Led monthly team meetings with both Day and Night Shift teams to enhance communication and project outcomes.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Supervised operations staff and kept employees compliant with company policies and procedures.
Critical Project Implementation Area Manger
AWS
10.2022 - 11.2023
Appointed to oversee ~30M annually in capital improvements, critical infrastructure projects such as electrical, mechanical, structural, fire and life safety in active data centers.
Lead a 8 person team of directs totaling 102 projects.
Develop and share metrics that pertain to team deliverables.
Drive improvements by working with partnering team's to eliminate waste and increase productivity, coaching the team to do the same by delegating tasks and utilizing individual strengths.
Managed and motivated employees to be productive and engaged in work.
Maintained professional, organized, and safe environment for employees and customers.
Cross-trained existing employees to maximize team agility and performance.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Managed time efficiently in order to complete all tasks within deadlines.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Critical Project Implementation Manager
AWS
12.2020 - 11.2022
Planned, designed, and scheduled phases for large projects.
Monitored project performance to identify areas of improvement and make adjustments.
Reviewed progress controls for project quality assurance, health and safety.
Responsible for creating and executing high level Methods of Procedures for project implementation within live data centers.
Determined and scheduled priorities as required to progress engineering work.
Monitored metrics during project execution to maintain compliance with planned costs, schedules and goals.
Monitored installation of materials and equipment for compliance with drawings and specifications.
Identified and mitigated technical risks within managed projects.
Reviewed contractor proposals and sets of drawings prepared by firms to identify missing information.
Made recommendations to improve design, construction means and methods and materials based on field or changing conditions.
Mentored and trained junior engineers in workstation design, fixture design, layout, process, work methods and material handling.
Data Center Engineering Operations Technician
AWS
02.2016 - 11.2020
Responsible for scheduling, operating, and maintaining all electrical, mechanical, and life safety equipment within the data center.
Scheduling vendors for out of scope work, site walk quote generation requests from vendors, and generating purchase orders for completed work.
Evaluating quotes and ordering all materials and consumables for daily tasks and in house projects.
Communicating with Field Engineering during electrical/mechanical failures for root cause analysis beyond normal scope of work.
Responsible for creating and executing high level Methods of Procedures for changes, repairs, maintenance, and commissioning/integration of new equipment.
Training peers on equipment operation, maintenance, troubleshooting.
Assisted with performing infrastructure readiness tests.
Compiling weekly and monthly metrics to ensure all team projects and goals are met.
Recognized as an integral part of DCEO while able to work independently and diligently.
Recognized for taking on tasks with willingness and a positive attitude.
Data Center Construction Lead Journeyman Electrician
Ragingwire Data Centers
02.2015 - 02.2016
An outstanding leader responsible for executing all facets of data center power and lighting electrical installation.
Interpreting electrical, communication blueprints while coordinating with other trades’ Foreman/leads and blueprints for installation to insure maximum efficiency; and, estimating/ordering materiel for the current task while always keeping cost to a minimum.
Excellent leadership, communication, and interpersonal skills with proven effective leadership of up to ten personnel.
Coaching any worker whose skills for doing an assigned task are deficient.
Diagnosed issues and developed effective solutions.
Recognized as a complex problem solver while also able to work independently with little or no supervision with an emphasis on safety and quality.
Projects completed on time and under budget.
When schedule dates slip or change, provide solutions for recovery to get the work back on schedule without causing project delays.
Proficient in installing conduit, cable assemblies, low-voltage lighting packages, disconnects, panel boards, breakers, transformers, switchgear, uninterruptible power supply in accordance with the NFPA 70 National Electric Code.
Construction Commercial Journeyman Electrician
Ennis Electric Company, Inc
09.2009 - 12.2014
Interpreting electrical, communication, and fire alarm blueprints while coordinating with other trades’ blueprints for installation to insure maximum efficiency; and, estimating materiel for the current task while always keeping cost to a minimum.
Oversaw and partook in all aspects of project completion, including ordering parts and job inspections.
Enforced production safety and quality by supporting leadership in determining solutions for process issues and inefficiencies.
Trained junior electrical professionals on proper procedures.
Proficient in installing conduit, cable assemblies, cable tray, fixtures, low-voltage lighting packages, disconnects, panel boards, breakers, transformers, switchgear in accordance with the NFPA 70 National Electric Code.
Education
Electrical Journeyman - Electrical
ABC Virginia Electrical
Fairfax, VA
09.2013
High School Diploma -
Orange County Home School
Manassas, VA
05.2002
Skills
Cross-functional Team Management
Project Delivery
Resource Management
Team Building & Communication
Stakeholder Management
Business Analysis
Project & Program Management
Data Analysis
Business Process Improvement
Performance Management
Technical Troubleshooting
Data Center Operations
Technical Writing
Problem-solving
Accomplishments
Completion of Independent Electrical Contractors of Chesapeake (Electrical Vocational School)
State of Virginia Journeyman License
NFPA 70E Certification
OSHA 30 Training Course in Construction Safety and Health Certification