Michael Parker
Staunton,VA
Summary
Dynamic sales supervisor with a proven track record at Goodwill Industries, excelling in team performance and customer service. Skilled in inventory control and strategic problem solving, consistently achieving sales targets while enhancing store appearance. Exels in fostering a collaborative environment to drive organizational success.
Overview
20
20
years of professional experience
Work History
Sales Supervisor
Goodwill Industries Of The Valleys
Staunton, VA
08.2024 - Current
- Supervised daily sales operations, ensuring compliance with organizational policies and procedures.
- Mentored new sales associates to enhance team performance and customer service skills.
- Checked store merchandise regularly for proper display and replenishment.
- Coordinated processing efforts to ensure quality product availability for customers.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Promoted exceptional customer service by engaging clients on sales floor.
Donated Goods Processor
Goodwill Industries Of The Valleys
Verona, VA
01.2020 - 08.2024
- Processed and hung clothing to ensure quality standards were met.
- Maintained cleanliness and organization of workspaces and customer sales areas to enhance productivity.
- Assisted donation greeters in optimizing customer engagement during donation collection to uphold a safe and efficient work environment.
Customer Service Manager
Walmart
Dayton, VA
07.2016 - 07.2019
- Ensured accuracy of cash registers by overseeing accounting system and collaborating with asset protection to investigate discrepancies.
- Executed cash service operations and return procedures to maintain high standards of customer support.
- Coordinated sales associate schedules to maintain operational efficiency and uphold labor law compliance.
Cashier
Best Buy
Bellingham, WA
09.2015 - 12.2015
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Maintained accurate cash drawer balance throughout shifts, minimizing discrepancies.
- Assisted managers with return procedures to minimize customer wait times.
Accounting Technician
USAF
Fort Walton Beach, FL
08.2006 - 07.2015
- Oversaw management of $1.8 million account and $150,000 safe to ensure precise and prompt vendor and contractor payments.
- Executed detailed audit to resolve payment discrepancies and guarantee compliance with contract terms.
- Directed travel program management and established global guidelines to enhance efficiency in payment processing for deployment orders.
Education
High School Diploma -
Lemon Bay High School
Englewood, FL03.2006
Skills
- Excellent customer service
- Store appearance and merchandising
- Goals and performance
- Inventory control
- Staff management
- Fast learner
- Strategic problem solving
Timeline
Sales Supervisor
Goodwill Industries Of The Valleys
08.2024 - Current
Donated Goods Processor
Goodwill Industries Of The Valleys
01.2020 - 08.2024
Customer Service Manager
Walmart
07.2016 - 07.2019
Cashier
Best Buy
09.2015 - 12.2015
Accounting Technician
USAF
08.2006 - 07.2015
High School Diploma -
Lemon Bay High School