Michael Patterson
Virginia Beach
Summary
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Knowledgeable with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Top Guard Inc
08.2025 - 12.2025
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted routine patrols to identify and mitigate potential security risks.
- Responded swiftly to alarms, incidents, and emergencies, ensuring rapid resolution.
- Collaborated with local law enforcement during investigations and emergencies.
- Maintained detailed logs of daily activities, incidents, and observations for reporting purposes.
Assistant Manager
Domino's Pizza
01.2025 - 07.2025
- Led team in daily operations, ensuring adherence to company policies and procedures.
- Streamlined inventory management processes, reducing discrepancies and improving stock accuracy.
- Mentored junior staff on best practices for customer service and operational efficiency.
- Analyzed sales data to identify trends and enhance product offerings based on customer preferences.
Sales Associate
Burger King
05.2023 - 02.2024
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
Cook
Chick-fil-A
02.2023 - 03.2023
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Cook
Royal Farms
01.2023 - 03.2023
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed established procedures and requirements for safe food handling, storage and service.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Manager
Pizza Hut
12.2022 - 01.2023
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
Crew Trainer
McDonald's
09.2020 - 11.2022
- Instructed new team members on correct procedures for operations.
- Provided constructive feedback and one-on-one coaching to employees.
- Stayed up to date on requirements of all team positions to optimize training.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
Education
Bachelor of Science - Criminal Justice
Norfolk State University
Norfolk, VA06.2026
High School Diploma - undefined
Tallwood High School
Virginia Beach, VA06.2022
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- CCTV monitoring
Certification
DCJS
Timeline
Security Officer
Top Guard Inc
08.2025 - 12.2025
Assistant Manager
Domino's Pizza
01.2025 - 07.2025
Sales Associate
Burger King
05.2023 - 02.2024
Cook
Chick-fil-A
02.2023 - 03.2023
Cook
Royal Farms
01.2023 - 03.2023
Manager
Pizza Hut
12.2022 - 01.2023
Crew Trainer
McDonald's
09.2020 - 11.2022
High School Diploma - undefined
Tallwood High School
Bachelor of Science - Criminal Justice
Norfolk State University
DCJS
The DCJS is a regulatory body that oversees the training and certification of security professionals in Virginia. It offers various certifications tailored to different roles within the security and law enforcement sectors. These certifications are essential for individuals seeking to work in security-related positions, as they demonstrate compliance with state regulations and industry standards.
Importance of DCJS Certification