Michael R Zielinski
Ridgeway,VA
Summary
To acclimate to an organization's culture where my knowledge, training, and job experiences will help advance the organization and myself in a manner consistent with the organization's goals.
Overview
29
29
years of professional experience
Work History
Associate
Lowe's
12.2019 - Current
Technician
Carwell Automotive
07.2019 - 12.2019
Technician
Whipple Auto sales
04.2018 - 07.2019
Owner / Operator
By and By Auto Guys
06.2012 - 03.2018
Director of Fixed Operations / Master Technician
St. Marys Chevrolet/Wasko Chrysler
01.2001 - 01.2011
- I was an ASE Master tech at Wasko Chrysler where my primary focus was transmissions
- Promoted to service manager and then to Director in the same company at St
- Marys Chevrolet
- I maintained the compliance of the company with Franchises and applicable governmental laws, rules and regulations
Shop Foreman
Stoltz of Emporium and St. Marys
02.1996 - 12.1999
- Advancement took place from a Gold level Chrysler, ASE Master Technician to a shop foreman
ASE Master Technician
Stoltz of Emporium and St. Marys
02.1996 - 01.1997
Education
Associate of Applied Science - Industrial Technology Program
Clarion University of PA
Clarion, PA05.2012
Diploma - Automotive Technician Program
Remington Education Center
Blairsville, PA02.1996
Skills
- Global Warranty Management
- Site Coordinator Training Management
- Northeast Region Enhanced Empowerment Training
- Customer Loyalty/Committing to Customer Retention
- Professional Customer Service Consulting
- Managing Shop Production
- Gaining Commercial Fleet Business
- Effective Sales & Marketing in the Collision Center
- Collision Center Best Practices with Insurance Carriers
- Success Drivers for Managing the Body Shop
- Managing Service Internet Leads
- Understanding the Value of Customer Enthusiasm
- Diversity Training
- Service Manager Certification
- Productivity Analysis/Workload Balancing - Shop Productivity
- Effective Teamwork
- Chassis Dynamics Expert - Dodge Truck
- Lead Transmission/Transaxle Technician
- Lead Computer Diagnostic/Electrical Technician
- FACT Certified (6 month Chrysler Training)
- Alignment Technician
- Diesel Technician
Awards And Licenses
- Torch Safety - Valley National Gasses
- Inspection Mechanic
- Driver's License
- Hazmat Hazardous Material Handling
- Phi Theta Kappa Honors Society
- Dean's List - Remington University
- Dean's List - Clarion University
- National Vocational Honors Society
Google Number
814-205-3130
Competencies And Certificates
- Global Warranty Management
- Site Coordinator Training Management
- Northeast Region Enhanced Empowerment Training
- Customer Loyalty/Committing to Customer Retention
- Professional Customer Service Consulting
- Managing Shop Production
- Gaining Commercial Fleet Business
- Effective Sales & Marketing in the Collision Center
- Collision Center Best Practices with Insurance Carriers
- Success Drivers for Managing the Body Shop
- Managing Service Internet Leads
- Understanding the Value of Customer Enthusiasm
- Diversity Training
- Service Manager Certification
- Productivity Analysis/Workload Balancing - Shop Productivity
- Effective Teamwork
Timeline
Associate
Lowe's
12.2019 - Current
Technician
Carwell Automotive
07.2019 - 12.2019
Technician
Whipple Auto sales
04.2018 - 07.2019
Owner / Operator
By and By Auto Guys
06.2012 - 03.2018
Director of Fixed Operations / Master Technician
St. Marys Chevrolet/Wasko Chrysler
01.2001 - 01.2011
Shop Foreman
Stoltz of Emporium and St. Marys
02.1996 - 12.1999
ASE Master Technician
Stoltz of Emporium and St. Marys
02.1996 - 01.1997
Associate of Applied Science - Industrial Technology Program
Clarion University of PA
Diploma - Automotive Technician Program
Remington Education Center
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