Michael Simms
Manassas
Summary
Seasoned Customer Service and Construction professional with exceptional leadership and project management skills. Competent in team, budget and schedule oversight. Develops scopes, checks field activities, and updates clients.
Overview
15
15
years of professional experience
Work History
Neighborhood Construction Manager
Stanley Martin Homes
01.2024 - Current
- Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
- Identified and resolved construction issues promptly to prevent delays.
- Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.
- Communicated daily with vendors to keep project fully operational.
- Completed projects within time constraints by effectively managing schedules and allocating resources.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Mentored junior staff members in various aspects of construction management, fostering professional growth within the team.
Assistant Neighborhood Construction Manager
Stanley Martin Homes
05.2022 - 01.2024
- Implemented safety protocols for reduced workplace injuries, conducting regular site inspections and safety meetings.
- Developed strong relationships with subcontractors, leading to efficient collaboration on complex construction projects.
- Developed and maintained strong relationships with clients, contributing to high customer service and homeowner relations.
- Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
- Study from and learn from senior construction managers to ensure best quality homes
Operations Manager
Capitol Building Supply
02.2021 - 05.2022
- Managed day to day operations of the store that generated over 40 Million in annual sales.
- Oversaw a delivery staff of 30 individuals, warehouse staff of 7 individuals, and an office of 7 individuals.
- Performed daily inventory stock checks on materials on “need to order” lists.
- Maintained customer relations, on the side of operations, with large commercial construction accounts ranging from 1 million to 10 million in total company sales.
- Managed store checks and balances.
- Assisted in operational decisions from inventory sharing, inventory movement, inventory purchasing.
- Assisted in labor management.
- Knowledge of P&L, G&A expenses, and EBITA.
Customer Service Manager
Capitol Building Supply
01.2020 - 02.2021
- Managed a small group of Customer service representatives.
- Managed the customer relations with dozens of customers of various sizes, both individually, and as a group with the CSR’s
- Running point on Large commercial projects from start to finish.
- Maintained a vast, general product knowledge on all products sold to our customers.
Operations Trainee
Capitol Building Supply
07.2017 - 01.2020
- Oversee customer relations from the store level.
- Schedule, and confirm deliveries between customers and dispatch.
- Grow in product knowledge.
- Proficiency in order taking, and load checking.
- Assist in front counter sales, till checks and balances, and deposits.
Shipping and Receiving Manager
Building Supply of Manassas
02.2017 - 07.2017
- Managed all delivery operations for a store that generated 17 Million in annual sales
- Maintained all fleet vehicles to remain DOT and OSHA compliant
- Handled the inventory controls for a 20,000 sqft warehouse and 6-acre facility
- Performed daily checks and balances of store activities
- Mentored and coached employees to encourage personal growth and skill development
- Continued to assist in clerical functions, to include accounts receivable and accounts payable
Sales Coordinator
Building Supply of Manassas
10.2015 - 02.2017
- Facilitated the success of a sales team that did 6 million annually, through exemplary organizational skills while interfacing with customers and product vendors
- Provided unparalleled customer service in application of product knowledge, prompt action, and thorough response to the needs of the customers
- Assisted with takeoffs for turnkey install projects, and entered quotes and estimates
- Purchased and maintained special orders
- Maintained all store inventory controls, receiving, and invoicing
- Assisted in clerical functions, to include accounts receivable and accounts payable
Rental and Sales Representative
Capital Rentals
07.2015 - 10.2015
- Provided superior customer service through extensive knowledge of heavy to light-duty machinery
- Coordinated rentals and transfers of machinery to and from job sites in addition to other store locations
Sales Coordinator
84 Lumber
08.2013 - 07.2015
- Supported a sales team that did 5 million annually, by assisting in takeoffs, order and quote entry, special order purchasing, and coordinating with customers to enable smooth and accurate fulfillment of materials needed
- Quickly resolved discrepancies and needs within rush jobs to maintain the highest level of satisfaction and relationships with customers
Management Trainee
84 Lumber
12.2012 - 08.2013
- Developed front counter sales, accountable for $400,000 of annual revenue
- AOR, Area of Accountability, Maintenance
- Conducted inventory management and purchasing
Yard Associate
84 Lumber
08.2010 - 12.2012
- Accurately picked and staged products to complete just in time fulfillment for stock and special order materials packages
- Unloaded and received inbound deliveries of products
- Assisted in the loading of fleet vehicles for outbound delivery
Education
Honors Diploma -
Umatilla High School
Umatilla, FL06.2009
Skills
- Knowledge of Homebuilder One Online building management systems
- OSHA 10 Certified
- DEQ Responsible Land Disturber Certified
- General knowledge in ICC General building codes
- Proficiency with ECS Pro, knowledge of Turn Key accounts, DDMMIS dispatch and delivery logs, in addition to several proprietary vendor purchasing programs
- General knowledge of DOT laws and restrictions
- Conflict resolution and performance coaching
- Mastery of counterbalance forklifts and mobile elevated work platforms
- Certified in CPR and First Aid
- Proficiency in TREND Micro inventory Software
- Knowledge in Kronos and infinitive time keeping systems
- Knowledge of Ultipro personal and recruiting systems
Accomplishments
- Managed a construction budget of more than $50M Dollars.
- Led 3 projects that were all completed within budget and on schedule while achieving the finishing construction of over 300 homes
- Managed over $10M Dollars in Product inventory
- Managed over 40 employees in the retail delivery sector
Timeline
Neighborhood Construction Manager
Stanley Martin Homes
01.2024 - Current
Assistant Neighborhood Construction Manager
Stanley Martin Homes
05.2022 - 01.2024
Operations Manager
Capitol Building Supply
02.2021 - 05.2022
Customer Service Manager
Capitol Building Supply
01.2020 - 02.2021
Operations Trainee
Capitol Building Supply
07.2017 - 01.2020
Shipping and Receiving Manager
Building Supply of Manassas
02.2017 - 07.2017
Sales Coordinator
Building Supply of Manassas
10.2015 - 02.2017
Rental and Sales Representative
Capital Rentals
07.2015 - 10.2015
Sales Coordinator
84 Lumber
08.2013 - 07.2015
Management Trainee
84 Lumber
12.2012 - 08.2013
Yard Associate
84 Lumber
08.2010 - 12.2012
Honors Diploma -
Umatilla High School
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