Michael Spiridigliozzi

• Diagnosed and repaired automotive systems, ensuring optimal vehicle performance and safety standards.
• Conducted routine maintenance and inspections, identifying potential issues before they escalated.
• Collaborated with team members to streamline workflow processes, enhancing service efficiency.
• Mentored junior technicians in repair techniques and best practices for customer service excellence.
• Implemented quality control measures to maintain high service standards and customer satisfaction levels.
• Utilized diagnostic tools and software to accurately assess vehicle conditions and recommend solutions.
• Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Changed, rotated, and balanced tires on different types of vehicles.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
• Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
• Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
• Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
• Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
• Performed safety and emissions inspections.
• Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
• Analyzed and located malfunctions in brakes, motors, switches, and control systems.
• Completed customer orders and warranty services according to manufacturer specifications.
• Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
• Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
• Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
• Maintained accurate records of time and materials required to perform repairs and service.
• Tested newly installed equipment to determine proper functionality and compliance with regulations.
• Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
• Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
• Used specialized tools to detect leaks in gas and refrigerant systems.
• Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.

Duties included but were not limited to:

• Oil Changes
• State Inspections
• Alignments
• Brake Repair
• Suspension
• Transmission
• Other duties as assigned