Michael Strickland
1908Oliver Ave,VA
Summary
- Dynamic professional with a proven track record at Holiday Inn Sunspree Resort, excelling in guest relations and maintaining high cleanliness standards. Recognized for strong organization and attention to detail, I effectively led teams to enhance guest satisfaction and ensure compliance with safety protocols, fostering a positive and inviting atmosphere. Diligent with comprehensive background in managing and disposing of medical waste. Successfully ensured compliance with safety regulations and maintained clean and hazard-free environments. Demonstrated expertise in handling hazardous materials and implementing effective waste management procedures.
Overview
2027
2027
years of professional experience
Work History
Medical Waste Handler
Sentara Norfolk General Hospital
Norfolk, VA
02.2005 - Current
- Complied with safety guidelines for handling and disposing of medical waste.
- Operated waste management equipment to ensure efficient waste collection processes.
- Sorted and categorized medical waste according to regulatory standards and protocols.
- Maintained cleanliness of storage areas for hazardous materials to prevent contamination.
- Assisted in training new staff on proper waste handling procedures and safety practices.
- Conducted routine inspections of waste containers to identify potential hazards or leaks.
Lobby Attendant
Holiday Inn Sunspree Resort
- Maintained cleanliness and organization of lobby area to enhance guest experience.
- Assisted guests with inquiries and provided information about hotel services.
- Monitored lobby activities to ensure safety and compliance with hotel policies.
- Collaborated with housekeeping staff to maintain high standards of cleanliness.
- Maintained a clean and inviting lobby area for guests, ensuring a positive first impression of the establishment.
- Assisted guests with luggage and other belongings, contributing to a seamless check-in experience.
- Ensured timely restocking of essential lobby supplies such as newspapers, brochures, and refreshments for guest convenience.
- Greeted customers with smile and provided friendly, knowledgeable service.
Houseman Supervisor
Atrium Resort
Virginia Beach, VA
02.1999 - 09.2003
- Supervised daily operations of housekeeping team, ensuring compliance with cleanliness standards.
- Trained and mentored staff in effective cleaning techniques and safety protocols.
- Coordinated inventory management for cleaning supplies, optimizing resource allocation.
- Implemented quality control measures to enhance guest satisfaction scores.
- Maintained a clean and well-organized work environment for efficient operations and reduced workplace hazards.
- Provided guidance and supervision to housemen staff members, fostering a supportive work environment that encouraged professional growth.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Skills
- Dependability
- Strong organization
- Discretion and confidentiality
- Guest relations
- Positive attitude
- Teamwork
- Attention to detail
- Cleaning and sanitizing
- Reliability
- Excellent communication
- Active listening
Timeline
Medical Waste Handler
Sentara Norfolk General Hospital
02.2005 - Current
Houseman Supervisor
Atrium Resort
02.1999 - 09.2003
Lobby Attendant
Holiday Inn Sunspree Resort