Michael Taylor
Charlottesville
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Store Manager
Food Lion
Charlottesville
03.1999 - Current
- Managed daily store operations and ensured compliance with company policies.
- Supervised staff scheduling to optimize coverage and improve customer service.
- Trained new employees on store procedures and customer engagement techniques.
- Oversaw inventory management to maintain stock levels and minimize shrinkage.
- Implemented promotional displays to enhance product visibility and drive sales.
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
Education
Charlottesville High School
Charlottesville, VirginiaSkills
- Store operations
- Inventory management
- Customer service
- Team leadership
- Problem solving
- Attention to detail
- Time management
- Leadership development
Certification
- Safemark
Timeline
Store Manager
Food Lion
03.1999 - Current
Charlottesville High School