Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Tempora

Covington

Summary

Motivated Client Service Representative with proven administrative, problem-solving and customer relations skills. Collaborative and driven with clear focus on putting customers first and supporting team needs. Well-organized, flexible, and computer-savvy.

Overview

10
10
years of professional experience

Work History

Client Service Representative

Seacaucus Media Group
Secaucus
01.2017 - 12.2025
  • Achieved high customer satisfaction through effective problem resolution with knowledgeable and friendly service.
  • Led team operations to improve workflow efficiency and enhance service delivery.
  • Coordinated logistics and resources for seamless event execution.

Assistant Manager

Stone Climbing
Saint Augustine
01.2024 - 06.2024
  • Trained staff on customer service and equipment usage procedures to enhance service quality.

Assistant Manager

Gravity Vault
Vorhees
01.2018 - 12.2023
  • Managed customer service inquiries and complaints in a timely manner.
  • Coordinated employee scheduling to optimize staffing and coverage.
  • Resolved customer service inquiries and complaints to enhance customer satisfaction.
  • Guided and supported staff on daily tasks and projects to achieve team objectives.

Assistant Manager

Garden State Rocks
Morganville
02.2016 - 01.2018
  • Developed operational strategies to promote efficient and productive operations.

Education

Saint John Vianney
Holmdel, NJ

Skills

  • Customer service
  • Effective communication
  • Conflict resolution
  • Attention to detail
  • Organization
  • Time management
  • Data entry
  • Team leadership
  • Management

Timeline

Assistant Manager

Stone Climbing
01.2024 - 06.2024

Assistant Manager

Gravity Vault
01.2018 - 12.2023

Client Service Representative

Seacaucus Media Group
01.2017 - 12.2025

Assistant Manager

Garden State Rocks
02.2016 - 01.2018

Saint John Vianney
Michael Tempora