Michaela Hamlin
Spotsylvania
Summary
Motivated and adaptable professional with a proven ability to quickly learn and thrive in new environments. Known for strong problem-solving skills, effective relationship-building with clients, team members, and a commitment to team success. Dedicated to ongoing education, tackling challenges head-on, and producing significant outcomes in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Beauty Advisor/Sales Associate
Sephora Kohls
Fredericksburg
08.2024 - 12.2024
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Organized store by returning merchandise to proper areas and restocked displays.
- Maximized sales by cross-selling and upselling higher-profit products.
- Greeted customers upon arrival and provided excellent customer service.
Style/Beauty Consultant
Target
Gambrills
05.2024 - 06.2024
- Answered customer inquiries regarding product features, pricing, and availability.
- Maintained an organized workspace that was free from clutter.
- Ticketed, arranged and displayed merchandise to promote sales.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Summer Camp Counselor
Annapolis Area Christian School
Severn
06.2023 - 06.2024
- Implemented feedback mechanisms for campers and staff, continually improving camp operations.
- Planned, organized, facilitated and promoted diverse recreational programs.
- Facilitated team-building exercises among different age groups of campers.
- Enforced discipline and policies to protect safety of recreational activity participants.
Aftercare Aide
Annapolis Area Christian School
Severn
02.2023 - 05.2023
- Communicated with parents about daily activities and any concerning behaviors.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Provided guidance to children on homework assignments and projects; helping them understand difficult concepts.
- Maintained organized and clean classroom and play areas.
- Observed and monitored children's play activities.
- Provided nurturing and appropriate environment for children of various ages.
Team Member
Chick-fil-A
Severn
04.2022 - 09.2022
- Provided excellent customer service, greeting guests, and taking orders with great care and accuracy in a fast-paced environment.
- Handled cash transactions.
- Worked in different departments, such as Drive-Thru Member, Front of the House Member, and Outdoor Pickup Member.
- Collaborated with team members to ensure smooth operations during peak hours.
- Trained new team members using approved training materials and information.
- Worked hard to learn required tasks quickly to maximize performance.
Education
High school diploma -
Annapolis Area Christian School
Severn, MD05.2023
Bachelor of Science - Information Technology
UMGC
MDSkills
- Customer service and support
- Effective communication
- Time management
- Problem solving
- Team collaboration
- Customer relationship management
- Upselling and sales techniques
- Attention to detail
- Creative thinking
- Organizational skills
- Group leadership
- Active listening
- Interpersonal skills
Certification
Driver's License, 05/24, 06/27
Advanced Childcare Training Certificate 04/2025
Languages
- English, Fluent
- Tag, Fluent
Timeline
Beauty Advisor/Sales Associate
Sephora Kohls
08.2024 - 12.2024
Style/Beauty Consultant
Target
05.2024 - 06.2024
Summer Camp Counselor
Annapolis Area Christian School
06.2023 - 06.2024
Aftercare Aide
Annapolis Area Christian School
02.2023 - 05.2023
Team Member
Chick-fil-A
04.2022 - 09.2022
High school diploma -
Annapolis Area Christian School
Bachelor of Science - Information Technology
UMGC
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