Dynamic Dispatcher with extensive experience at Virginia State Police, excelling in high-pressure environments. Proven ability in decision-making and effective communication, leading to improved response times. Skilled in dispatch software and data entry, ensuring compliance with regulations while training staff and enhancing team performance. Committed to safety and operational excellence.
*Know how to use the radio transmission and can exchange emergency and non emergency communications.
*Knowledge of federal and state regulations,the geographical area and the location of emergency personnel within the area. The rules and regulations as well as radio codes and how to use the communication equipment.
*Have the skill to operate multiple computers, use a keyboard,mouse, and microsoft software applications.
*Required to make and monitor entries, inquires in various databases, to work under pressure, as well as to make sound judgement under stress.
*Multi-tasking, handle complaints, lead staff, provide training and formal instruction.
*Ensure that safety guidelines and regulations are followed during emergency situations.
*Prepare reports, work holidays and weekends, work independently and as a team, have to communicate effectively orally and in writing.
*VCIN certified
*Knowledge of federal and state regulations, knowledge of how to use the radio and exchange emergency and non emergency communication.
*Knowledge of the geographical area as well as the radio codes, the procedures and how to use the communication equipment.
*Had to know how to make and monitor entries and inquires, as well as know how to operate computers, keyboard, mouse and microsoft software.
*Able to work under pressure and be able to make sound judgement under stress.
*Ton out fire and rescue when needed as well as check on other units.
*VCIN certified