Michele "Cherie" Chapman
Abingdon
Summary
Dynamic Sales Manager with a proven track record at Courtyard by Marriott, boosting revenue by over $500,000 in 2023 through strategic account development and market intelligence. Excelled in relationship building and sales planning, achieving and surpassing sales goals. Expert in leveraging verbal and written communication to foster client relationships and drive business growth.
Overview
19
19
years of professional experience
Work History
Sales Manager
OCI Hospitality
06.2017 - Current
- Managed corporate accounts to retain existing relationships and grow share of business.
- Increased rooms total revenue over $500,000 in 2023 by effectively seeking out new corporate business and group business to elevate our bottom line.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with top account clients to maintain relationships and increase return customer base.
- Built relationships in the community to establish long-term business growth.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Collaborated with upper management to implement continuous improvements and exceed sales goals.
Academic Affairs Coordinator
King University
11.2007 - 06.2017
- Oversaw and resolved issues with faculty class schedule
- Optimized organizational class scheduling to better the budget and cut classes when needed.
Corporate Sales Manager
Holiday Inn Hotel & Convention Center
10.2005 - 11.2007
- Grew market penetration and sales figures by leveraging supplier relationships and personally overseeing negotiations resulting in revenue increases.
- Managed accounts to retain existing relationships and grow share of business.
- Accomplished sales goals and boosted revenue through product knowledge and customer relationship management.
Skills
- Verbal and written communication
- Sales Planning
- Strategic account development
- Market intelligence
- Relationship Building
- Goals and performance
Timeline
Sales Manager
OCI Hospitality
06.2017 - Current
Academic Affairs Coordinator
King University
11.2007 - 06.2017
Corporate Sales Manager
Holiday Inn Hotel & Convention Center
10.2005 - 11.2007
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