Micheline Agtarap
Annandale,VA
Summary
Dependable and conscientious individual. Able to provide excellent skill and motivated to meet task assigned with a compassionate work ethic.
Committed to manage and work diligently with clients to achieved company's goal at all times.
Overview
31
31
years of professional experience
Work History
Private Caregiver
Mary Lynn Kotz
2013.12 - Current
- Provided safe mobility by adding some padding to the walker, advised to install handlebars in the bathroom and made sure they offer handicap bathrooms when she is going to hotels .m
- Managed to engaged by offering movies ed, conversed, and offer reading materials to keep her motivated, engaged and active for her work.
- Assists with daily living needs to promote wellness and prevent recurrence of MRSA. Maintain a clean, safe, and well-organized patient surrounding.
- Offer nutritional meal and plan with her cook regarding dietary needs that the patient would be able to eat based on her metabolic needs and restriction placed by her doctor.
- Administered medications as prescribed to relieve symptoms and discomfort, monitor adverse reactions.
- Encourage and offer physical therapy exercises to maintain and improve strength, flexibility and balance.
- Monitor and record vital signs and keep family well-informed and coordinate with medial doctors as needed.
- Foster a good and trusting relationship with family members to provide excellent care.
- Able to handle confidential and sensitive information in professional manner. Was able to establish weekly or yearly communications between family and patient.
- Maintain and have developed a strong working relationswith other caregivers to establish a continuity of care and knowledge by opening conversation and get feedbacks on what routines that are in place that needs to be revisited or changed as the client needs changes as she gets older.
- Offer reading materials to other caregivers that was recommended by doctors to be able to understand and post bedside protocols to take care of patient. Revising and maintaining current medication list and updated doctors lists.
- Handle incoming email, bills and invoices and completed appropriate actions as required by patient and family.
- Maintained the household schedule and help organized holiday and work related functions.
- Communicate with the accountant that handles her accounts to help with daily household expenses.
Elderly Caregiver
Helen Holt
2013.06 - 2014.01
- Help maintain clean, safe, and well-organized patient environment.
- Assisted client with her daily living needs, ran errands, , and do some grocery shopping.
- Provide assistance when she travels, packing suitcase and managing her household when she is traveling out of town.
- Offer help to take her for her monthly errands and to ensure safe mobility in public areas.
- Observe health status of patient and report directly to her family and communicate with the care manager.
Caregiver
Selma Janow
2007.04 - 2013.06
- Monitor and record vital signs, assists in giving medications, informed care manager about behaviors and health changes.
- Assisted with daily living needs and report to family things needed by patient for safety and healthy living condition.
- Help preparing menu that patient requires and tolerated due to food sensitivity.
- Engaged and schedule patients activities with meaningful conversation, and socialization while providing personal care assistance.
- Provided safe mobility and support to help patient move around. Engage and help patient find activities to support mental and physical functions like going to forums that accommodates her interests.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assist in physical therapy to support patient improvement in muscle tone and maintain range of motion.
- Established a weekly communication between by other co-worker/caregivers to help better assists and keep ourselves up to date on her condition and activities.
Companion Caregiver
Ruth Deane
2006.09 - 2007.04
- Assisted client with daily living needs, do personal care, clean house and manage laundry.
- Engaged patient in meaningful conversation, socialization, and activity to be able to maximize her cognitive function due to dementia.
- Assisted patient with self-administered medications.
- Built strong relationship with client and family to develop trust and be an emotional support and companionship.
Private Caregiver
David Bernstein
2003.06 - 2006.10
- Maintained clean, safe, and well-organized patient environment while assisting patient perform daily activities like dressing, bathing and grooming.
- Assist in transporting patient to his scheduled medical appointment and patient's outdoor activities.
- Administered medication as directed by physician and family member.
- Prepared healthy meals to support client nutritional needs. Discussed and make meal plan with family.
- Monitored progress and documented and kept a continuous dialogue with family about patient's health condition and kept an open communication between family and caregivers for maximum care.
- Developed and maintained a trusting relationship with patient and family to provide an well rounded care.
- Prepared activities that he cares about. Preparing oneself to learn and read market trends in the newspaper and politics to engage his cognitive and intellectual interest be able to conversed.
- Recognized and reported abnormalities or changes in patients' health status to his immediate family.
Clerical Assistant
Manila Forwarders
2001.11 - 2001.11
- Provided clerical support to office manager and accountant by copying, faxing, and filing documents.
- Interacted with customers by phone, email, or in-person to provide information about "Balikbayan"boxes being transported to the Philippines and money transfers to the Philippines.
- Responded to inquiries from callers seeking information about the estimated time of departure and arrival of their personal goods to and from Philippines.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipients.
- Composed sensitive, confidential reports and documentation from managers and owners of the company. Record and transfer documents and ensure traceability through automated communication from US to Philippines.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Monitored office calendars to plan meetings, activities, and travel to maximize productivity.
- Monitored shipments and mailing procedures to effectively distribute or file mail and solve shipment issues.
Senior Individual Medical Underwriter
PCIB Cigna Insurance Company
1999.04 - 2001.06
- Evaluated applications to determine individual medical insurance coverage and appropriate risk classifications.
- Implement underwriting policies and procedures and guidelines to establish an accurate processing of applications.
- Collaborated with agents and actuaries to develop innovative underwriting solutions.
- Studied insurance industry changes, remaining up-to-date with latest trends and protocols to provide coverage with clients to acquire maximum profitability.
- Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals. Monthly agent and underwriters meeting to provide support and open communication to provide service.
- Analyzed data to identify trends and predict future insurance needs. To be able to update medical insurance guidelines to better assist agents to get prospective individuals that needs medical coverage.
- Self-motivated, with a strong sense of personal responsibility. To be able to learn quickly and adapt to new guidelines and protocols.
- Managed time efficiently in order to complete all underwriting tasks, reporting to headquarters individuals exceeding set insurance limit under my responsibility.
- Excellent communication skills, both verbal and written. Committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions. Requesting additional documentation needed to prove needed coverage and to come up with a sound underwriting approval.
Junior Medical Underwriter
Manufacturer's Life Insurance Company
1994.01 - 1999.04
- Implemented company's insurance principles, policies and procedures to make decisions on risk assessment for individual coverage.
- Evaluated and communicate with agents regarding applications to determine insurance coverage and appropriate risk classifications and requirements for approval.
- Studied insurance industry changes and by passing the insurance courses to remain current and protocols of the insurance industry.
- Managed time efficiently in order to complete all tasks within deadlines set by company and their monthly goal.
- Excellent communication skills, both verbal and written. Committed learner to provide excellent and effective processing of medical coverage.
Nurse
Cavite Public Health
1993.06 - 1994.01
- Safely administered flu and pneumonia vaccinations, polio vaccines through outreach activities.
- Visited homes with senior nurses to determine patient and family needs and coordinated health efforts with other work groups and associations in the community.
Education
Bachelor of Science - Nursing
Manila Doctors College
Manila, PH04.1993
Skills
- Supporting Daily Living Needs
- Microsoft Office
- Accurate Documentation
- Patient Care and Monitoring
- Clinical Documentation and Reporting
- Nursing Process
- Case Evaluations
- Maintaining Medical Records
- Office Administration
Timeline
Private Caregiver
Mary Lynn Kotz
2013.12 - Current
Elderly Caregiver
Helen Holt
2013.06 - 2014.01
Caregiver
Selma Janow
2007.04 - 2013.06
Companion Caregiver
Ruth Deane
2006.09 - 2007.04
Private Caregiver
David Bernstein
2003.06 - 2006.10
Clerical Assistant
Manila Forwarders
2001.11 - 2001.11
Senior Individual Medical Underwriter
PCIB Cigna Insurance Company
1999.04 - 2001.06
Junior Medical Underwriter
Manufacturer's Life Insurance Company
1994.01 - 1999.04
Nurse
Cavite Public Health
1993.06 - 1994.01
Bachelor of Science - Nursing
Manila Doctors College
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