Michelle Bedoya
Woodbridge
Summary
Dynamic professional with a proven track record at Clinique at Macy's, enhancing customer satisfaction and contributing to a 20% increase in repeat customers. Skilled in Microsoft Excel and adept at building strong client relationships. Excels in data analysis and inventory management, driving sales conversions and optimizing operations. Demonstrates meticulous attention to detail and a strong commitment to achieving results.
Overview
6
6
years of professional experience
Work History
Sales & Client Services Associate
Clinique at Macy's
Springfield
09.2022 - 12.2024
- Managed client appointments and facilitated consultations, enhancing customer satisfaction
- Processed transactions and managed financial records, ensuring accuracy in sales reporting
- Maintained inventory control and stock management to support sales operations
- Developed strong client relationships, contributing to a 20% increase in repeat customers
Sales Representative/Data Analyst
Suit City
Woodbridge
04.2024 - 06.2024
- Provided personalized styling advice, driving a 15% increase in sales conversions
- Conducted inventory audits and tracked merchandise levels to optimize ordering
- Assisted in marketing and advertising campaigns, improving customer engagement
- Analyzed logs for quality levels and noted defects.
Online Order Fulfillment & Sales Associate
Walmart
Woodbridge
01.2021 - 01.2022
- Processed customer orders and managed financial transactions, ensuring accurate payment handling
- Maintained a well-organized inventory system, reducing product shortages by 10%
- Provided excellent customer service, addressing inquiries about product availability and pricing
Cashier & Customer Experience Associate
Chipotle Mexican Grill
Woodbridge
01.2021 - 12.2021
- Managed daily cash flow, ensuring accuracy in transaction processing
- Delivered outstanding customer service, increasing positive customer feedback scores
- Assisted in training new employees on sales and customer engagement techniques
Retail Sales Associate
Kohl's
Woodbridge
01.2020 - 12.2020
- Assisted customers with purchasing decisions, boosting sales performance
- Managed cash registers and financial transactions, improving efficiency in daily operations
- Organized merchandise displays to enhance product visibility and drive revenue growth
Retail Sales & Customer Engagement Associate
Beauty Suppliez
Annapolis
01.2019 - 01.2020
- Provided exceptional customer service, increasing customer retention rates
- Handled cash transactions and reconciled sales records, ensuring financial accuracy
- Led promotional efforts to drive product awareness and increase sales
Education
Bachelor's Degree - Finance
George Mason University
Fairfax, VA05.2026
Associate's Degree - Business Administration
NOVA
Annandale, VA12.2024
Skills
- Proficient in using hand and power tools
- Skilled in reading and interpreting blueprints and schematics
- Experienced in designing and building custom furniture and cabinetry
- Knowledgeable in different types of wood and their characteristics
- Strong attention to detail
- Microsoft Excel and PowerPoint
- Proficient in multiple languages
- Bookkeeping operations
- Data inputting
- Quickbooks
Languages
English
Native/ Bilingual
Spanish
Full Professional
French
Limited
Timeline
Sales Representative/Data Analyst
Suit City
04.2024 - 06.2024
Sales & Client Services Associate
Clinique at Macy's
09.2022 - 12.2024
Online Order Fulfillment & Sales Associate
Walmart
01.2021 - 01.2022
Cashier & Customer Experience Associate
Chipotle Mexican Grill
01.2021 - 12.2021
Retail Sales Associate
Kohl's
01.2020 - 12.2020
Retail Sales & Customer Engagement Associate
Beauty Suppliez
01.2019 - 01.2020
Bachelor's Degree - Finance
George Mason University
Associate's Degree - Business Administration
NOVA
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