Michelle Montgomery
Hot Springs
Summary
Dynamic professional with a strong work ethic and proven problem-solving abilities. Recognized for enhancing customer satisfaction through effective communication and program development. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Truck Driver
Swift Transportation
06.2023 - Current
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
Children's Ministry Coordinator
Faith Baptist Church
03.2020 - 04.2023
- Strengthened communication between staff members by holding regular meetings to discuss progress updates or other relevant topics.
- Oversaw scheduling of volunteers, ensuring adequate staffing for all ministry events and activities.
- Collaborated with parents to address individual child needs, enhancing overall participation and growth within the ministry.
- Enhanced spiritual growth in children by developing and implementing engaging ministry programs.
- Coordinated successful community outreach events, increasing awareness of the Children''s Ministry program.
- Facilitated meaningful connections between families participating in Children's Ministry programs through hosting social events throughout the year.
- Streamlined administrative processes such as record-keeping or event planning procedures, improving efficiency within the department.
- Demonstrated leadership by attending conferences and workshops, applying acquired knowledge to further enhance the Children's Ministry program.
- Fostered a safe and nurturing environment for children to explore their faith through various activities and discussions.
- Managed budgets and resources effectively, optimizing the use of funds allocated to the Children''s Ministry program.
Substitute Teacher
Alleghany County Public Schools
08.2022 - 05.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
Assistant Manager
Bath County Supply
07.2022 - 01.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
Education
Psychology
North Georgia College
Dahlonega, GAMedicine
Dalton State College
Dalton, GASkills
- Strong work ethic
- Self-motivation and discipline
- Dependable and reliable
- Teamwork and collaboration
- Problem-solving abilities
Timeline
Truck Driver
Swift Transportation
06.2023 - Current
Substitute Teacher
Alleghany County Public Schools
08.2022 - 05.2023
Assistant Manager
Bath County Supply
07.2022 - 01.2023
Children's Ministry Coordinator
Faith Baptist Church
03.2020 - 04.2023
Psychology
North Georgia College
Medicine
Dalton State College
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