Michelle Mullins
Manassas
Summary
Dynamic entrepreneur with a proven track record in custom cake design at Bel Fiore Cakes, LLC. Expert in client service and operations management, I excelled in creating intricate, bespoke cakes while fostering strong customer relationships. My attention to detail and effective communication ensured exceptional client satisfaction and repeat business.
Overview
6
6
years of professional experience
Work History
Owner
Bel Fiore Cakes, LLC
01.2019 - 10.2024
I was the sole owner and operator of a home based custom cake design business. I specialized in hand crafted, detailed custom cakes and cupcakes. Designs focused on hand made sugar flowers and all edible design elements for a variety of styles, to include wedding cakes. My work entailed managing several cake orders at once, maintaining a clean and sanitary baking environment, adjusting orders to fit the clients' needs, time management, staying up to date on trends and new techniques, long hours, and managing deliveries and cake set ups at a variety of venues.
Education
Associate of Science - Sociology
Shepherd University
Shepherdstown, WVSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Operations management
- Administrative oversight
- Design coordination
- Attention to detail
- Customer service
- Decision-making
- Teamwork and collaboration
- Scheduling
Timeline
Owner
Bel Fiore Cakes, LLC
01.2019 - 10.2024
Associate of Science - Sociology
Shepherd University
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