Michelle Williams

Ensured computer systems were optimized by reimaging regularly.
Handled wiring management for enhanced system efficiency.
Addressed network troubleshooting to fix connectivity challenges swiftly.
Adhered to standards during data destruction for compliance with policies.
Set up monitors and computers in labs, facilitating smooth operations.
Managed help desk tickets, resolving printer connectivity and 3D printer issues effectively.

• Managed team of 4 personnel in developing prosperous business from ground level, focusing on HR functions, payroll operations, training initiatives, inventory control, and superior customer service.

• Trained and developed a team of seven to improve overall productivity.
  Streamlined inventory management practices, leading to enhanced accuracy and minimized losses.
  Ensured high-quality customer service, quickly resolving inquiries to foster positive experiences.

• Managed a team of 5 personnel, focusing on improving training initiatives and service standards.
  Implemented effective training programs to boost team capabilities and efficiency.
  Oversaw inventory management to maintain optimal stock levels while reducing waste.
  Provided outstanding customer service, contributing to increased client satisfaction and retention rates.

• Provided assistance to customers experiencing internet and computer connectivity challenges.