Michelle (Missy) Helms
Roanoke,VA
Summary
To obtain a position as an AR Billing Specialist where years of service can be utilized to deliver exceptional performance and usefulness.
Overview
23
23
years of professional experience
Work History
A/R Billing & Collections Specialist (Remote)
Synergy Healthcare Services
03.2023 - Current
- Bill co-insurance accounts per payer specific guidelines.
- Establish and maintain communication with Business Office Managers and Regional Directors.
- Understand correspondence received from payers including remittance advices, explanation of benefits and denial letters.
- Ensure claims are received and processed by payers.
A/R Specialist (Remote)
Collaborative Imaging
02.2022 - 01.2023
- Processed billing requests thru www.chartswap.com.
- Submitted insurance claims to clearinghouse or individual insurance companies electronically or via paper on HCFA 1500 forms.
- Followed up with insurance company on unpaid or rejected claims.
- Resolved outstanding accounts in work queues.
A/R Specialist, II
Change Healthcare
04.2001 - 02.2022
- Focused on current and aging AR to meet expected goals.
- Knowledge of insurance portals and websites.
- Updated client accounts based on payment or contact information.
- Coordinated duplicate billings, coordination of benefits, medical records as needed to expedite payment of insurance claims.
- Identified trends in payer non-compliance and inform management if not able to resolve with payer.
- Worked closely with collection agencies.
- Certified in-house as a medical coder for Radiology.
Education
High School Diploma -
William Byrd High School
Vinton, VA06.1996
Skills
- Basic understanding of accounting principles, Excel, *Microsoft Office and Word
- Excellent oral and written communication skills
- Able to work independently
- Time management, self motivated
- Ability to multi-task
- Accuracy, high typing speed and close attention to detail
Timeline
A/R Billing & Collections Specialist (Remote)
Synergy Healthcare Services
03.2023 - Current
A/R Specialist (Remote)
Collaborative Imaging
02.2022 - 01.2023
A/R Specialist, II
Change Healthcare
04.2001 - 02.2022
High School Diploma -
William Byrd High School
Similar Profiles
Nathan OliveiraNathan Oliveira
Staff Accountant at Synergy Healthcare ServicesStaff Accountant at Synergy Healthcare Services
BRITTANICA CAREWBRITTANICA CAREW
Medical Billing and Collections Specialist at Synergy Healthcare ServicesMedical Billing and Collections Specialist at Synergy Healthcare Services
Theresa HausmanTheresa Hausman
Clinical Research Coordinator at Synergy HealthcareClinical Research Coordinator at Synergy Healthcare