Mickaelly Costa
Richmond
Summary
Motivated with experience in delivering exceptional customer service in fast-paced settings. Strong memory retention and sales expertise, prepared to leverage skills to enhance customer experiences and drive business success.
Overview
1
1
Language
3
3
years of professional experience
Work History
Server
Glory Days Grill
Richmond, VA
04.2025 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
To-Go Server
Glory Days Grill
01.2024 - 04.2025
- Developed strong relationships with regular customers, encouraging repeat business through personalized service approaches.
- Provided expert knowledge of menu items when interacting with customers, facilitating informed decision-making for their choices.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Host
Glory Days Grill
Richmond, VA
06.2023 - 01.2024
- Handled guest inquiries and resolved issues promptly to enhance satisfaction.
- Assisted in special event planning, contributing to successful operations.
- Consistently kept reception area clean and tidy and maintained presence at desk area.
Education
High School Diploma -
Mills E. Godwin Highschool
Richmond, VA05.2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Memory retention
- Professional appearance
- Sales expertise
Accomplishments
Completed U.S Army basic training after graduating from high school in 2025.
Languages
Portuguese
Timeline
Server
Glory Days Grill
04.2025 - Current
To-Go Server
Glory Days Grill
01.2024 - 04.2025
Host
Glory Days Grill
06.2023 - 01.2024
High School Diploma -
Mills E. Godwin Highschool