Miguel Dominguez
Suffolk
Summary
Graduate Registered Nurse candidate with 10+ years of healthcare and high-volume operational experience. Strong foundation in hospital systems, HIPAA compliance, revenue cycle operations, and patient advocacy. Recognized for remaining calm under pressure, maintaining precise clinical documentation, and delivering culturally competent bilingual care.
Flexible hard worker ready to learn and contribute to team success.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Access Representative
CHKD Hospital
Norfolk
01.2023 - Current
- Manage patient registration, insurance verification, and authorizations in a high-volume pediatric hospital.
- Ensure EMR accuracy and HIPAA compliance to support safe, coordinated care.
- Serve as liaison between families, nurses, and departments to resolve complex inquiries.
Medical Collector
FMA Alliance, Ltd
Houston
01.2022 - 12.2022
- Negotiated payment plans and resolved sensitive medical billing disputes with professionalism and empathy.
Patient Access Representative
Medix Staffing Solutions
Houston
01.2019 - 12.2019
- Verified insurance coverage and documented medical necessity for treatment services.
- Prepared discharge paperwork and coordinated care communication.
Patient Access Representative
The Hospitals of Providence
El Paso
01.2017 - 12.2018
- Coordinated scheduling for diagnostic testing across multiple facilities.
- Maintained secure electronic medical records in fast-paced settings.
Education
Associate Degree - Nursing (RN)
Fortis College
Norfolk, VAUndergraduate - Nursing Studies
Houston Community College
Houston, TXSkills
- EMR Documentation
- Patient Advocacy
- HIPAA Compliance
- Insurance Verification
- Medical Terminology
- Team Collaboration
- Crisis Management
- Bilingual Communication
Certification
- RN Candidate, Virginia Board of Nursing
- BLS/CPR Certified, American Heart Association
- Fluent in Spanish & English (Written & Verbal)
Healthcare Experience
- Patient Access Representative, CHKD Hospital, Norfolk, VA, 01/23-Present, Manage patient registration, insurance verification, and authorizations in a high-volume pediatric hospital., Ensure EMR accuracy and HIPAA compliance to support safe, coordinated care., Serve as liaison between families, nurses, and departments to resolve complex inquiries.
- Medical Collector, FMA Alliance, Ltd, Houston, TX, 01/22-12/22, Negotiated payment plans and resolved sensitive medical billing disputes with professionalism and empathy.
- Patient Access Representative, Medix Staffing Solutions, Houston, TX, 01/19-12/19, Verified insurance coverage and documented medical necessity for treatment services., Prepared discharge paperwork and coordinated care communication.
- Patient Access Representative, The Hospitals of Providence, El Paso, TX, 01/17-12/18, Coordinated scheduling for diagnostic testing across multiple facilities., Maintained secure electronic medical records in fast-paced settings.
Languages
- Spanish
- English
- Spanish
Cover Letter
Dear Hiring Manager,, I am writing to express my interest in a New Graduate RN position within your organization. As an Associate Degree in Nursing candidate expected to graduate in September 2026, I bring not only clinical training but over a decade of experience in hospital and high-volume healthcare environments. Through my current role at CHKD Hospital, I have developed a strong understanding of hospital systems, interdisciplinary collaboration, HIPAA compliance, and revenue cycle operations. Working closely with nursing staff, physicians, and patient families has strengthened my ability to communicate clearly, manage complex documentation, and remain calm under pressure. Unlike many new graduates, I enter nursing with operational insight into how hospital departments function together to support safe, efficient patient care. Additionally, my bilingual fluency in English and Spanish allows me to provide culturally competent care and advocate effectively for diverse patient populations. My leadership background has enhanced my ability to prioritize tasks, delegate appropriately, and maintain professionalism in demanding situations. I welcome the opportunity to further discuss how I can contribute to your nursing team. Thank you for your time and consideration., Sincerely,, Miguel Dominguez
Leadership Experience
- Manager, Peter Piper Pizza, Led 15+ staff; managed scheduling, labor costs, and compliance.
- Cashier Assistant, Costco Wholesale, Optimized workflow and customer service in high-volume retail.
- Key Holder, Bath & Body Works, Managed store operations and conflict resolution.
Timeline
Patient Access Representative
CHKD Hospital
01.2023 - Current
Medical Collector
FMA Alliance, Ltd
01.2022 - 12.2022
Patient Access Representative
Medix Staffing Solutions
01.2019 - 12.2019
Patient Access Representative
The Hospitals of Providence
01.2017 - 12.2018
Associate Degree - Nursing (RN)
Fortis College
Undergraduate - Nursing Studies
Houston Community College