Mija Lewis
RICHMOND
Summary
Motivated and dependable professional with experience in customer service and operations support. Strong attention to detail, excellent communication skills, and the ability to learn new systems quickly. Committed to maintaining a safe, organized, and productive work environment while providing reliable support to both customers and team members.
Overview
7
7
years of professional experience
Work History
Ramp Agent
Unifi Aviation
Richmond, VA
03.2024 - 05.2026
- Loaded and unloaded cargo from aircraft, ensuring compliance with safety protocols.
- Operated ground support equipment for efficient aircraft servicing and turnaround.
- Communicated effectively with team members to coordinate loading schedules and priorities.
- Conducted pre-flight checks on equipment to ensure operational readiness and safety standards.
Warehouse Worker
Amazon
Richmond, VA
11.2021 - 2023
- Operated forklifts to transport and organize inventory efficiently within warehouse environment.
- Loaded and unloaded shipments, ensuring accurate placement of products in designated areas.
- Conducted routine inspections of equipment, maintaining compliance with safety standards.
- Assisted team members in achieving daily productivity goals through effective collaboration.
Food Service Worker
Krispy Kreme
Richmond, VA
02.2020 - 10.2020
- Collaborated with team members to streamline workflow during peak service hours.
- Handled transactions accurately using point-of-sale systems, ensuring efficient guest service.
- Adapted quickly to changing priorities, demonstrating flexibility in a dynamic work setting.
- Supported inventory management by restocking supplies and monitoring product freshness.
Customer Service Representative
Wawa
Richmond, VA
10.2019 - 01.2020
- Provided exceptional customer service by addressing inquiries and resolving complaints effectively.
- Assisted in maintaining store cleanliness and organization to enhance customer experience.
- Operated point-of-sale systems accurately, ensuring efficient transaction processing.
- Collaborated with team members to support daily operations and meet customer needs.
Food Service Worker
Kings Dominion Amusement Park
Doswell, VA
05.2019 - 08.2019
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Maintained cleanliness and organization of food preparation areas to meet health standards.
- Assisted in food preparation and assembly, adhering to safety and hygiene protocols.
- Operated kitchen equipment efficiently, following operational guidelines for safe usage.
Education
High School Diploma -
Homeschooled
Richmond, VASkills
- Problem-solving
- Loading and unloading
- Ramp service
- Heavy lifting
- Safety procedures compliance
- Customer service
- Team leadership
- Crew assistance
- Security awareness
- Goal setting
- Entrepreneurial personality
- Strategic thinking
- Customer relations
- Innovative mindset
- Business planning
- Customer acquisition
Timeline
Ramp Agent
Unifi Aviation
03.2024 - 05.2026
Warehouse Worker
Amazon
11.2021 - 2023
Food Service Worker
Krispy Kreme
02.2020 - 10.2020
Customer Service Representative
Wawa
10.2019 - 01.2020
Food Service Worker
Kings Dominion Amusement Park
05.2019 - 08.2019
High School Diploma -
Homeschooled