Mikaelyn Johnson
Midlothian
Summary
College graduate from Old Dominion University with a Bachelor's in Science in Psychology. Demonstrates a dedicated work ethic, high intellectual curiosity, and a collaborative spirit. Skilled in applying evidence-based behavioral strategies, supporting clients with diverse needs, and contributing positively to multidisciplinary teams. Eager to leverage psychological training and hands-on experience to make a meaningful impact in clinical, educational, or research settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
St. Mary's General Hospital
07.2025 - Current
- Monitored patient behavior and emotional well-being to ensure safety and adherence to treatment plans.
- Documented patient progress and communicated observations to multidisciplinary teams for effective care coordination.
- Conducted client rounds to check on residents.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
RBT
B.E.S.T. Autism Services
07.2024 - 07.2025
- Demonstrated ability to provide positive reinforcement and implement behavior change strategies. Developed strong communication skills while providing feedback and support to clients and families. Implemented evidence-based practices such as Applied Behavior Analysis techniques.
Student Engagement & Traditions Student Worker
Old Dominion University
02.2024 - 05.2025
- Managed phone system to answer, screen, and forward calls. Provided customer service by answering questions and providing information to visitors on campus. Assisted coworkers and staff with special tasks on a daily basis.
Hostess
Olive Garden
06.2024 - 07.2024
- Escorted guests to proper tables or offered open seating options in bar and patio areas. Supported servers and bussers through high-volume shifts. Greeted customers promptly and courteously upon their arrival at the restaurant. Managed the seating chart efficiently by rotating tables as needed.
Human Services Intern
Abraham Youth & Family Services
05.2024 - 06.2024
- Assisted in administrative tasks within the office, such as filing and organizing. Completed initial screening forms for clients. Observed group therapies. Assisted clients in finding resources such as housing, jobs, and transportation.
Cashier
Wegmans
06.2023 - 06.2024
- Provided efficient and courteous service to customers. Operated cash register and accurately processed payments, returns, and exchanges. Performed opening and closing procedures, such as counting the cash register, restocking, and cleaning, and maintained the cleanliness of the checkout area by cleaning counters and shelves.
Night Desk Receptionist
Old Dominion University
01.2023 - 07.2023
- Checking in and out guests, answering phones, and handling general questions. Maintain a safe and welcoming lobby area. Collaborate with RAs (Resident Assistants), coworkers, and students to keep a clear line of communication. Perform nightly front desk duties. Working night shift 12:00 AM- 6:00 AM.
Front Desk Receptionist
Old Dominion University
08.2022 - 12.2022
- Managed phone system to answer, screen, and forward calls. Provided customer service by answering questions, resolving issues, and scheduling appointments. Supervised the lobby area of the office by maintaining a clean and safe environment for students and staff. Collaborated with coworkers to find solutions to issues.
Administration Assistant
Old Dominion University
01.2022 - 05.2022
- Completed clerical tasks such as filing, copying, and distributing mail. Interacted with employees and students by phone, email, or in person to provide information. Welcomed office visitors and alerted staff of the arrival of scheduled appointments. Developed correspondence letters, memos, and emails. Managed phone and email correspondence and handled incoming and outgoing mail and faxes. Assisted coworkers and staff members with special tasks on a daily basis.
Cashier
Lowe's Home Improvement
05.2021 - 08.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Worked flexible schedule and extra shifts to meet business needs. Helped customers complete purchases, locate items, and join reward programs. Restocked and organized merchandise in front lanes. Answered questions about store policies and addressed customer concerns.
Sales Associate
Marshalls
09.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Provided positive first impressions to welcome existing, new, and potential customers. Helped customer locate products and checked the store system for merchandise at other sites. Answered customer questions regarding sizing, accessories, and proper care for merchandise.
Education
Bachelor's - Psychology
Old Dominion University
Norfolk, VASkills
- Communication Skills, Ability to Work in a Team, Fast Learner, Effective Time Management, Adaptability, Written Communication, Decision Making, Time Management, Cleanliness, Literacy, Cash Register, Customer Service, Closing (Sales)
Certification
Registered Behavior Technician (RBT), BLS certified
Timeline
Behavioral Health Technician
St. Mary's General Hospital
07.2025 - Current
RBT
B.E.S.T. Autism Services
07.2024 - 07.2025
Hostess
Olive Garden
06.2024 - 07.2024
Human Services Intern
Abraham Youth & Family Services
05.2024 - 06.2024
Student Engagement & Traditions Student Worker
Old Dominion University
02.2024 - 05.2025
Cashier
Wegmans
06.2023 - 06.2024
Night Desk Receptionist
Old Dominion University
01.2023 - 07.2023
Front Desk Receptionist
Old Dominion University
08.2022 - 12.2022
Administration Assistant
Old Dominion University
01.2022 - 05.2022
Cashier
Lowe's Home Improvement
05.2021 - 08.2021
Sales Associate
Marshalls
09.2019 - 03.2020
Bachelor's - Psychology
Old Dominion University