Mikhail Andreyevich
Mechanicsville
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development. A desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Sales Team Manager
Panera Bread
Short Pump
01.2024 - 05.2026
- Led daily team meetings to discuss goals and performance expectations.
- Trained new staff on customer service standards and operational procedures.
- Ensured compliance with health and safety regulations in food preparation areas.
- Oversaw inventory management and ordering of supplies for daily operations.
- Monitored performance metrics to identify areas for improvement within the team.
- Resolved customer complaints effectively to maintain high satisfaction levels.
- Trained new hires on company policies, procedures, and processes related to sales operations.
Team Associate
Panera Bread
Short Pump
08.2022 - 01.2024
- Prepared food items according to recipes and company standards.
- Maintained cleanliness and organization of dining and kitchen areas.
- Assisted customers with orders and provided excellent service.
- Collaborated with team members to ensure smooth operations during peak hours.
- Stocked inventory shelves and monitored product freshness regularly.
- Trained new associates on procedures and customer service techniques.
- Followed safety protocols to maintain a safe work environment.
- Provided customer service to clients, including resolving complaints and answering inquiries.
Education
Fork Union Military Academy
Fork Union, VASkills
- Employee training
- Performance monitoring
- Customer relationship management
- Compliance management
- Team building
- Effective communication
- Problem solving
- Conflict resolution
- Leadership skills
- Decision making
- Time management
Timeline
Sales Team Manager
Panera Bread
01.2024 - 05.2026
Team Associate
Panera Bread
08.2022 - 01.2024
Fork Union Military Academy