Summary
Overview
Work History
Education
Skills
Timeline
Generic

Milagros Mendez

Harrisonburg

Summary

Dedicated housekeeping professional with a proven track record at Spark By Hilton, enhancing guest satisfaction through meticulous cleaning and attention to detail. Skilled in customer service and maintaining high cleanliness standards, I effectively collaborated with teams to boost overall ratings and ensure a welcoming environment. Committed to safety and efficiency in all tasks.

Overview

4
4
years of professional experience

Work History

Housekeeping Room Attendant

Spark By Hilton
08.2025 - Current
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.

Housekeeping Cleaner

Belk Department Store
07.2022 - Current
  • Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
  • Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
  • Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.

Laundry Attendant

Sunnyside Retirement Community
02.2025 - 08.2025
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.

Housekeeping Cleaner

JMU
04.2021 - 05.2023
  • Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
  • Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
  • Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
  • Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.

Education

Consorcio Del Noroeste
Aguadilla Puerto Rico
10.1995

Skills

  • Customer service
  • Cleaning bathrooms
  • Guest relations
  • Vacuuming and sweeping
  • Dusting furniture
  • Mopping floors
  • Customer service-focused

Timeline

Housekeeping Room Attendant

Spark By Hilton
08.2025 - Current

Laundry Attendant

Sunnyside Retirement Community
02.2025 - 08.2025

Housekeeping Cleaner

Belk Department Store
07.2022 - Current

Housekeeping Cleaner

JMU
04.2021 - 05.2023

Consorcio Del Noroeste

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Milagros Mendez