Dynamic professional with a background in sales and administration. Known for effective communication and teamwork, successfully executing sales processes and maintaining a calm demeanor in high-stress situations to drive customer engagement and satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Associate
Classic Toyota Hampton (Mamco)
Hampton, VA
03.2025 - Current
Assisted customers in product selection and provided detailed information on vehicle features.
Executed sales processes by managing customer inquiries and following up on leads.
Collaborated with team members to maintain a clean and organized sales floor environment.
Demonstrated vehicles to potential buyers, highlighting key selling points and benefits.
Utilized CRM software to track customer interactions and update sales records efficiently.
Adapted quickly to new inventory updates, ensuring accurate knowledge of available models.
Supported promotional events by engaging with customers and showcasing dealership offerings.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Administrative Assistant
Touch of Eden Home Health LLC
Saluda, VA
06.2024 - 12.2024
Managed scheduling and appointment coordination for healthcare professionals and clients.
Assisted in maintaining patient records using electronic health record systems.
Provided administrative support through phone communication and email correspondence with clients.
Organized and maintained office supplies to ensure efficient operation of daily activities.
Facilitated onboarding process for new staff, including training on office procedures.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.