Milton Vasquez
Chantilly
Summary
Data Center Operations Leader | Proven Expertise in Mission-Critical Infrastructure, Team Oversight, and Engineering Standards | Skilled in Driving Uptime, Managing Change & Incident Response, and Leading High-Performance Site Operations
Overview
8
8
years of professional experience
Work History
Engineer II
Digital Realty Trust
Sterling, VA
06.2025 - Current
- Leading a regional program to launce an In-house maintenance teams to enhance operational efficiency and reduce downtime in data center projects.
- Drove multiple project to improve efficiency within daily operations for MOPs and general practices.
- Manage and lead maintenance calendar to limit delay on MAU, RTU, CRAC, XDM work which included in- house maintenance/troubleshoot and repair.
- Mentored junior engineers, fostering skill development and promoting a culture of continuous improvement.
- Analyzed system performance metrics to identify trends, drive improvements, and ensure compliance with industry standards. Ensured audit preparation and documents have been reviewed before meeting dates.
Engineer I
Digital Realty Trust
Sterling, VA
05.2024 - 06.2025
- Increased network performance with regular maintenance, monitoring, and troubleshooting of data center infrastructure.
- Successfully led implementation program to establish training guidelines within the organization based on operational systems.
- Experienced in infrastructure redundancy configurations (N+1, 2N), including ATS/STS operations and failover risk mitigation.
- Proficient in maintaining and troubleshooting critical infrastructure equipment with demonstrated hands-on expertise in both electrical and mechanical systems.
- Developed and updated site-specific SOPs, EOPs, and MOPs to ensure accurate and safe execution of preventive maintenance and emergency procedures.
Key Account Manager
Custom Ink
Fairfax, VA
08.2022 - 05.2024
- Nurtured and expanded our most valuable client relationships by ensuring client satisfaction and driving revenue growth year over year.
- Victoriously identify and develop a quality network pipeline of business relationships.
- Successfully managed 4M dollar sales book with quarterly success against quota and year-over-year growth of 110%.
- Consistently identify new opportunities based on products and service knowledge to surpass target earnings by 10%-15%.
- Effectively outreach to key markets and decision makers, and obtained new business within current accounts.
- Demonstrate exceptional order processing skills through Salesforce and our internal platform, maintaining high accuracy to enhance customer satisfaction.
Account Manager
MV Transportation Solutions
Chantilly, VA
02.2021 - 08.2022
- Oversaw new business development to generate sales leads, negotiate client pricing, and forecast revenue.
- Reviewed and mitigated discrepancies to increase business productivity, reduce costs, and streamline processes.
- Generated $300,000 in sales year over year by improving the sales process.
- Studied markets to determine optimal pricing of goods and capitalize on emerging opportunities.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Leveraged marketing channels and sales strategies to develop pipelines and increase profitability. This led to a 50% increase in sales between year one and year two.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
Personal Finance Specialist (PFM)
Navy Federal Credit Union
Fairfax, VA
11.2018 - 02.2021
- Enforced department protocol to ensure accurate completion of financial accounts. Worked closely with management and security teams to exceed department expectations for completed accounts. Updated manual data into backend systems to ensure proper front-end display.
- Audited department procedures to implement improvements with software. Further developing ease for counselors to reach monthly goals by streamlining and condensing the workload to eliminate unnecessary steps.
- Managed financial processors by auditing their work to ensure laws and regulations are being met as complex processing methods are followed.
- Outperformed role expectations for 6 consecutive months and assumed other operational roles to ease caseload on department heads.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations for quarterly briefings.
Education
A.S - Business Administration and Operations Management
Northern Virginia Community College
Sterling, VASkills
- Microsoft tools
- Project management
- Google spaces
- Critical thinking
- MOP creation
- Change management
- Multi-site Operation
- Team building
- Crisis management
- Incident response
Languages
English
Spanish
Timeline
Engineer II
Digital Realty Trust
06.2025 - Current
Engineer I
Digital Realty Trust
05.2024 - 06.2025
Key Account Manager
Custom Ink
08.2022 - 05.2024
Account Manager
MV Transportation Solutions
02.2021 - 08.2022
Personal Finance Specialist (PFM)
Navy Federal Credit Union
11.2018 - 02.2021
A.S - Business Administration and Operations Management
Northern Virginia Community College
Other Education
- AZ-900 certification
- Data Center Certified Associate (Schneider Electric)