Miranda LaCava
Victoria
Summary
Compassionate Nursing Assistant with experience in providing support to nursing staff and delivering high-quality care to patients. Skilled in performing vital sign checks, assisting with daily living activities, and ensuring a clean and safe environment for all patients. Demonstrated ability to improve patient satisfaction through empathetic communication and efficient resolution of concerns.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Over night Stocker
Walmart
Saint Clairsville
02.2025 - Current
- Stocked shelves with products to ensure availability for customers.
- Organized backroom inventory for efficient retrieval and restocking.
- Assisted in unloading delivery trucks and placing items in designated areas.
- Followed safety protocols while operating equipment and handling merchandise.
- Monitored product expiration dates to ensure freshness on shelves.
- Communicated with management regarding inventory needs and stock levels.
- Organized shelves, racks and bins to ensure product availability.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Received and stocked merchandise in a timely manner.
- Picked up boxes and related trash from sales floor.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
- Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
OGP team lead
Walmart
Saint Clairsville
01.2024 - 10.2024
- Led team meetings to discuss daily goals and operational updates.
- Trained new associates on store procedures and customer service standards.
- Coordinated inventory management to ensure stock levels meet demand.
- Monitored employee performance and provided constructive feedback regularly.
- Assisted in onboarding processes for new team members and orientations.
- Resolved customer inquiries to enhance satisfaction and loyalty.
- Implemented safety protocols to maintain a secure shopping environment.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Delegated daily tasks to team members to optimize group productivity.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Monitored team progress and enforced deadlines.
- Developed strategies to increase team productivity and improve customer service levels.
- Collaborated with management team to implement new work procedures or policies.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
Over night team lead
Walmart
Saint Clairsville
01.2022 - 01.2024
- Supervised overnight team operations to ensure smooth workflow and timely task completion.
- Managed inventory levels and assisted with restocking supplies as needed.
- Trained new staff on operational procedures and safety protocols effectively.
- Enforced compliance with safety regulations and company policies consistently.
- Evaluated employee performance against established goals and standards regularly.
- Performed daily audits of equipment and facilities, ensuring proper maintenance is performed.
- Maintained open communication lines with staff members regarding changes in policy and procedures.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Maintained positive working relationship with fellow staff and management.
- Monitored workflow, productivity, and customer service levels.
- Enforced safety rules among team members by conducting regular safety meetings.
- Trained new employees on safety protocols, job duties, and customer service standards.
STNA
Trinity Health System
Steubenville
03.2014 - 02.2021
- Provided direct patient care in compliance with health and safety protocols.
- Assisted nursing staff with daily activities and patient monitoring tasks.
- Maintained cleanliness and organization of patient rooms and common areas.
- Communicated effectively with patients, families, and healthcare team members.
- Supported mobility and transportation of patients within the facility.
- Documented patient information accurately in electronic health records systems.
- Administered basic medical tasks like vital signs and personal hygiene care.
- Answered call lights promptly and responded to requests for assistance from patients or family members.
- Assisted patients with mobility issues in transferring from bed to wheelchair or other assistive device.
- Reported any changes in the patient's condition to the nurse on duty.
- Followed infection control policies while performing job duties.
- Demonstrated respect for patient rights and privacy while providing care services.
- Participated in continuing education programs related to nursing assistant duties.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Documented activities and recorded information in EMR system.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Education
Buckeye Local Highschool
Rayland, OHSkills
- Infection control protocols
- EMR data entry
- Customer service
- Team leadership
Certification
- Certified Phlebotomy Technician
References
References available upon request.
Timeline
Over night Stocker
Walmart
02.2025 - Current
OGP team lead
Walmart
01.2024 - 10.2024
Over night team lead
Walmart
01.2022 - 01.2024
STNA
Trinity Health System
03.2014 - 02.2021
Buckeye Local Highschool