Mohab Abukhait
Lorton,VA
Summary
As an accomplished Director of Operations, I have consistently demonstrated the ability to improve operational efficiency and drive profitability within Tropical Smoothie Cafe. My dedication lies in cultivating a positive workplace culture and consistently delivering exceptional customer experiences.
Outgoing individual with high level of integrity and strong work ethic. Bilingual Clinical Director with 10 years of experience scheduling staff and providing backup patient support for top-notch efficiency and effectiveness.
Analytical Clinical Supervisor successful in leveraging evidence-based data to improve nurse education, patient outcomes and audit results. Skilled in developing robust training and education programs to build strong integrated nursing teams.
Overview
15
15
years of professional experience
Work History
Director of Operations
Tropical Smoothie Cafe
01.2020 - Current
- With a successful history of optimizing efficiency and profitability at Tropical Smoothie Cafe, demonstrated strong leadership in developing high-performing teams, streamlining operational processes, and executing strategic plans to attain business objectives.
- Expertise encompasses budget management, financial analysis, and adherence to health and safety standards.
- Dedicated to delivering exceptional customer experiences and cultivating a positive work environment through adept communication and effective problem-solving.
Director of Operations
Subway
01.2016 - 01.2020
- Accomplished Director of Operations with a strong background in boosting efficiency and profitability at Subway
- Proficient in leading and nurturing high-performing teams, optimizing operational workflows, and executing strategic initiatives to meet business objectives
- Experienced in budget management, financial analysis, and ensuring adherence to health and safety standards
- Dedicated to enhancing customer satisfaction and cultivating a positive workplace through effective communication and innovative problem-solving
Manger
Seven Eleven
02.2014 - 03.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Family Owned/Senior Sales Executive
M3 Brothers Auto
02.2010 - 12.2013
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
Education
Bachelor - Software Engineering
Northern Virginia Community College
Woodbridge, VASkills
- Leadership and Team Management
- Strategic Planning
- Project Management
- Problem-Solving
- Data Analysis
- Operational efficiency
- Operations oversight
- Strategic planning
- Strategic planning and execution
- Staff development
- Sales growth
- Employee engagement
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
Arabic
Native or Bilingual
English
Full Professional
Spanish
Limited Working
Turkish
Limited Working
Timeline
Director of Operations
Tropical Smoothie Cafe
01.2020 - Current
Director of Operations
Subway
01.2016 - 01.2020
Manger
Seven Eleven
02.2014 - 03.2016
Family Owned/Senior Sales Executive
M3 Brothers Auto
02.2010 - 12.2013
Bachelor - Software Engineering
Northern Virginia Community College
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