Mohamed Mohamed
Falls Church
Summary
Customer service expert with strong multitasking abilities and effective time management skills. Proven track record of enhancing customer experiences that drive loyalty and satisfaction. Demonstrated commitment to excellence in service delivery and problem resolution.
Overview
5
5
years of professional experience
Work History
Store Manager
TOMATO LLC
Fairfax
10.2024 - Current
- Prepared monthly reports on sales figures, expenses, profits.
- Created weekly work schedules for store personnel.
- Prepared staff work schedules and assigned team members to specific duties.
Sales Associate
Macy's
McLean
12.2023 - 10.2024
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
Cable Technician
CCCINCORB
Dulles
11.2022 - 09.2023
- Installed and tested coaxial cable, fiber optic cables, and other related equipment.
Sales Associate
Koons Falls Church Ford
Falls Church
12.2020 - 10.2022
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
Education
Bachelor of Science - Hospitality And Tourism Management
ALEXANDRIA UNIVERSITY
01-2017
Skills
- Sales reporting
- Inventory management
- Staff scheduling
- Visual merchandising
- Customer service
- Team leadership
- Problem solving
- Time management
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Store Manager
TOMATO LLC
10.2024 - Current
Sales Associate
Macy's
12.2023 - 10.2024
Cable Technician
CCCINCORB
11.2022 - 09.2023
Sales Associate
Koons Falls Church Ford
12.2020 - 10.2022
Bachelor of Science - Hospitality And Tourism Management
ALEXANDRIA UNIVERSITY
Similar Profiles
LAKESHA MORRISLAKESHA MORRIS
Self employed at Discount Tomato Man LLCSelf employed at Discount Tomato Man LLC
Ameen FordAmeen Ford
Cashier/Barista/Food Assembler at Tomato TomatoCashier/Barista/Food Assembler at Tomato Tomato
Ariana TsiahouridisAriana Tsiahouridis
Hostess at Tomato Tomato Pizzeria & Pour HouseHostess at Tomato Tomato Pizzeria & Pour House
Osmund ThomasOsmund Thomas
Cashier at Taco BellCashier at Taco Bell
Jaidy AntunezJaidy Antunez
Sales Associate and Baker at Lidl USSales Associate and Baker at Lidl US