Mohamed Mustafa
Richmond
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
4
4
years of professional experience
Work History
Cashier
Harris Teeter
Arlington, VA
05.2026 - Current
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and enhancing the shopping experience.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
DoorDash delivery driver
DoorDash
09.2024 - Current
- Delivered food orders accurately and on time, ensuring customer satisfaction through professional service. Managed multiple deliveries efficiently, navigating routes with GPS to optimize delivery times and enhance customer experience.
- Delivered food orders promptly, ensuring customer satisfaction and adherence to safety protocols.
- Navigated efficiently using GPS technology to optimize delivery routes and minimize wait times.
- Communicated effectively with customers regarding order status and potential delays, enhancing service quality.
Youth sports instructor
Tip top sports- Arlington
09.2024 - 06.2025
- Led and supervised youth sports activities, fostering fundamental skills, teamwork, and sportsmanship in a safe, engaging environment. Planned age-appropriate drills and ensured participant safety while maintaining effective communication with parents and program staff.
- Developed and implemented engaging sports programs for youth, enhancing skill development and teamwork.
- Instructed diverse age groups in various sports, fostering a supportive learning environment.
- Evaluated participant performance and provided constructive feedback to improve skills and confidence.
Host-olive garden
Olive Garden-falls church
02.2023 - 09.2024
- Greeted guests warmly upon arrival, managed waitlists and seating arrangements to enhance table turnover and ensure positive dining experiences. Communicated with servers and management, handled guest inquiries, and supported front-of-house operations during high-volume periods to maintain service quality.
- Greeted and seated guests, ensuring prompt service and exceptional dining experiences.
- Managed reservation system, optimizing seating arrangements to enhance customer flow.
- Collaborated with team members to maintain cleanliness and organization of entry area.
Auto technician
Liberty-Franconia
04.2022 - 06.2023
- Executed routine vehicle maintenance, including oil changes, tire rotations, fluid checks, and basic inspections, to enhance vehicle performance and reliability. Supported diagnosis of mechanical issues, ensured clean and safe work environment, and adhered to service procedures for quality repairs.
- Diagnosed and repaired automotive systems, ensuring optimal vehicle performance.
- Conducted routine maintenance checks to enhance vehicle reliability and safety.
- Utilized diagnostic equipment to identify issues and streamline repair processes.
Education
High school graduate -
Washington liberty high school
Arlington06.2025
Bachelor's - Finance
Virginia Commonwealth University
Richmond, VA05.2029
Skills
- Cash handling
- Client support
- Customer service
- Point of sale operation
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Accomplishments
- Completed manager training program.
Other Activities
- 10 year champion level travel soccer
- Bilingual (Arabic)
- Currently attend vcu
- Majoring in mechanical engineering
Languages
Arabic
Native or Bilingual
Timeline
Cashier
Harris Teeter
05.2026 - Current
DoorDash delivery driver
DoorDash
09.2024 - Current
Youth sports instructor
Tip top sports- Arlington
09.2024 - 06.2025
Host-olive garden
Olive Garden-falls church
02.2023 - 09.2024
Auto technician
Liberty-Franconia
04.2022 - 06.2023
High school graduate -
Washington liberty high school
Bachelor's - Finance
Virginia Commonwealth University