Mohamed Said
Fairfax
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
08.2024 - Current
- Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded swiftly to alarms and emergency situations, coordinating with law enforcement as needed.
- Prepared detailed incident reports documenting security breaches and actions taken.
- Trained new security personnel on company policies and emergency procedures.
Security Officer
Securitas Security Services USA
07.2023 - 07.2024
- Collaborated with management to develop improved security measures and protocols.
- Utilized surveillance systems effectively to monitor activities within assigned areas.
- Provided excellent customer service while enforcing site regulations and maintaining a secure environment.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
OGP Associate
Walmart
08.2022 - 07.2023
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Managed customer relations through communication and helpful interactions.
Receptionist
Impact Tech
01.2021 - 06.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Business Administration
Northern Virginia Community College
Annandale, VA04.2026
GED -
Potomac Falls High School
Sterling, VA06.2022
Skills
- Order Picking and Processing
- Product Selection
- Corrective Containment
- Stage Inventory
- Sorting and Labeling
- Verbal and Written Communication
- Multi-Line Telephone Systems
- Database Administration
- Telephone Skills
- Exceptional Communicator
- MS Office Proficiency
- Time Management
Languages
English
Native or Bilingual
Somali
Full Professional
Arabic
Limited Working
Spanish
Elementary
Certification
1. CPR
2. UNARMED SECURITY OFFICER LICENSE
Timeline
Security Officer
Allied Universal Security Services
08.2024 - Current
Security Officer
Securitas Security Services USA
07.2023 - 07.2024
OGP Associate
Walmart
08.2022 - 07.2023
Receptionist
Impact Tech
01.2021 - 06.2022
GED -
Potomac Falls High School
Business Administration
Northern Virginia Community College