Experienced in data center operations with skills in cable management, troubleshooting, and equipment maintenance. facilitating effective communication with diverse individuals. Proven track record in customer service, technical support, and administrative roles. Eager to contribute to the success of a dynamic organization in the data center industry.
● Excellent customer service and communication skills in a fast-paced environment.
● Proficient in Microsoft Word, PowerPoint, Excel, and Outlook.
● Experienced in general administrative duties and technical services for managers, project teams, and clients.
● Skilled in cable pulling, cable dressing, color codes for fiber and copper (Cat 6), racking, stacking, unboxing materials, testing, troubleshooting, and patch panel management.
● Performed main tasks including setting up, connecting, turning on, and troubleshooting post, server, and metro racks. Proficiently utilized materials such as AOC, single-mode, and multi-mode optics spanning from 100g to 400g.