Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mohmmad Akhtar

Ashburn

Summary

Dynamic professional with a proven track record in customer service and problem-solving, honed across roles at Virginia Tire & Auto and Giant Food. Excels in relationship building and multitasking, significantly enhancing customer satisfaction and operational efficiency. Adept at leveraging teamwork and a flexible schedule to meet and exceed business goals.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

12
12
years of professional experience

Work History

Sales Associate

Virginia Tire & Auto
04.2018 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Taxi Dispatcher

Washingtion Flyer
06.2015 - 03.2018
  • Implemented effective strategies for managing peak periods, ensuring smooth operations during busy times.
  • Leveraged advanced knowledge of local geography to quickly direct drivers toward optimal routes and destinations.
  • Adapted quickly to changing shift schedules or dispatcher team dynamics, maintaining high levels of productivity under varied circumstances.
  • Assisted in implementing new dispatch software systems, aiding in a seamless transition while minimizing downtime.
  • Improved customer satisfaction with timely and accurate dispatching of taxis to requested locations.

Cashier

Giant Food
06.2013 - 06.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Broad Run High School
Ashburn
06-2015

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Goal oriented
  • Relationship building
  • Outgoing personality
  • Flexible schedule

Languages

English
Native or Bilingual
Urdu
Native or Bilingual

Timeline

Sales Associate

Virginia Tire & Auto
04.2018 - Current

Taxi Dispatcher

Washingtion Flyer
06.2015 - 03.2018

Cashier

Giant Food
06.2013 - 06.2015

High School Diploma -

Broad Run High School
Mohmmad Akhtar