Open To Work
Mollie Richardson
Hillsville
Summary
Proactive project manager skilled in dispute resolution and sales strategy. Led teams in adapting approaches based on customer feedback, achieving consistent sales targets while ensuring compliance and safety.
Overview
18
18
years of professional experience
Work History
Project Manager
Value Metal Buildings
Mount Airy
03.2025 - Current
- Guided subordinates on job duties and responsibilities to ensure clarity and alignment.
- Created promotional strategies that enhanced sales volume.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
Project Manager
Prime Steel Structures
Pilot Mountain
04.2024 - 02.2025
- Achieved established sales goals consistently through strategic closing techniques.
- Guided customers in product selection and inquiries, contributing to enhanced satisfaction.
- Addressed customer complaints promptly, fostering positive relationships and loyalty.
- Maintained updated knowledge of products and industry trends for effective selling.
- Processed customer transactions accurately using point-of-sale systems.
Correctional Officer Lieutenant
New River Valley Regional Jail
Dublin
05.2021 - 09.2023
- Led training sessions for new officers on protocols and emergency response procedures.
- Conducted regular inspections to identify safety hazards and ensure compliance with regulations.
- Managed staff schedules and assignments to ensure adequate coverage and efficiency.
- Coordinated with external agencies for inmate transfers and legal proceedings to ensure smooth operations.
- Reviewed incident reports and documentation to verify accuracy and maintain thorough records.
- Evaluated performance evaluations completed by subordinate officers for accuracy prior to submitting them for approval from senior managers.
- Created and submitted reports regarding background investigations, highlighting special findings.
- Interacted with local law enforcement agencies in order to gain access to confidential information not available through other sources.
- Interviewed witnesses and suspects to collect detailed statements for cases.
Correctional Officer
New River Valley Regional Jail
Dublin
07.2012 - 05.2021
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Supervised inmate activities to ensure compliance with facility rules and maintain safety.
- Conducted regular security checks to ensure safety and compliance with regulations.
- Intervened in conflicts and de-escalated situations among inmates to promote a safer environment.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Facilitated rehabilitation programs by building positive relationships with inmates to encourage personal growth.
- Trained new staff on policies, procedures, and emergency protocols consistently.
- Documented incidents and prepared reports for administrative review.
Membership Desk Associate
Sam's Club
Bluefield
04.2008 - 08.2011
- Resolved member complaints and issues promptly, ensuring positive member experiences.
- Assisted members with inquiries, enhancing overall member satisfaction.
- Processed new memberships and renewals, contributing to smooth operations at membership desk.
- Maintained accurate records of member transactions and information.
- Handled cash transactions and operated point-of-sale systems accurately.
Education
High School Diploma -
Narrows High School
Narrows, VA06-2007
Some College (No Degree) -
New River Community College
DublinSome College (No Degree) - Psychology
Bluefield College
Bluefield, VASome College (No Degree) - Law Enforcement
Liberty University
Lynchburg, VASkills
- Project management
- Risk assessment
- Compliance oversight
- Incident management
- Dispute resolution
- Client relations
- Sales strategy
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$18/hr - $1000/hrTimeline
Project Manager
Value Metal Buildings
03.2025 - Current
Project Manager
Prime Steel Structures
04.2024 - 02.2025
Correctional Officer Lieutenant
New River Valley Regional Jail
05.2021 - 09.2023
Correctional Officer
New River Valley Regional Jail
07.2012 - 05.2021
Membership Desk Associate
Sam's Club
04.2008 - 08.2011
High School Diploma -
Narrows High School
Some College (No Degree) -
New River Community College
Some College (No Degree) - Psychology
Bluefield College
Some College (No Degree) - Law Enforcement
Liberty University