Molly Moriarty
Fredericksburg
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends.
Skilled at providing exceptional service, ensuring customer satisfaction, and maintaining high level of efficiency. Focused on teamwork, reliability, and adaptability to meet changing needs. Recognized for strong communication, organizational skills, and keen ability to handle multiple tasks in fast-paced environment.
Overview
6
6
years of professional experience
Work History
Valet
Ally Waste
12.2022 - Current
- Collecting trash bags and recycling from individual apartment doorsteps within a residential complex, transporting them to the designated on-site dumpster or compactor.
- Ensured cleanliness throughout the facility.
- Reported issues regarding non-compliance with waste disposal guidelines to manager.
- Adhered to schedule primarily set for evenings.
- Maintained safety standards by ensuring proper waste handling.
- Knowing the importance of T & T
- Resolved customer grievances regarding trash pickup, escalating major issues to supervisor.
- Identified different types of materials to place into correct containers.
- Utilized proper protective gear while handling materials.
Operations Manager
Paragon Village 12
04.2022 - 12.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Analyzed and reported on key performance metrics to senior management.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Led a team of over 50 individuals
Events Manager
Paragon Village 12
04.2021 - 04.2022
- Managed budgets effectively, optimizing allocation of resources to maximize event impact.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Delivered exceptional customer service to attendees, addressing concerns promptly and professionally.
- Streamlined event operations for improved efficiency and cost-effectiveness through comprehensive logistical management.
- Created memorable experiences for guests through immersive entertainment options at various events.
- Increased client satisfaction by delivering tailored events that met their unique objectives and preferences.
- Maintained strict safety protocols at all times, mitigating potential risks to attendees during large-scale gatherings.
- Created detailed timelines and budgets for events to meet all deadlines.
- Trained and supervised event staff to complete tasks on time.
- Developed detailed event reports, documenting all aspects of each event.
Coordinator of Volunteers
Big Brother Big Sister
04.2019 - 04.2021
- Organized regular meetings with volunteers, facilitating open dialogue on best practices, challenges faced, and potential solutions.
- Coordinated successful volunteer events, effectively managing logistics and resources for optimal outcomes.
- Conducted thorough background checks on all prospective volunteers to ensure compliance with organizational policies and safety standards.
- Established strong relationships with local organizations, fostering collaboration and partnership opportunities for the benefit of both parties.
- Actively participated in networking events within the non-profit sector; sharing best practices on managing successful volunteer programs.
- Maintained accurate records regarding hours worked by each volunteer allowing for proper recognition of their efforts.
- Worked with program teams to identify and match volunteers with appropriate activities.
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Kept high average of performance evaluations.
Education
Bachelor of Arts - Criminology
Virginia University of Lynchburg
Lynchburg, VA04.2019
Associate of Applied Science - Police Science
Germanna Community College
Fredericksburg, VA05.2017
Skills
- Client relations and retention
- Talent development
- Research ability
- Expertise in sales
- Staff leadership
- Recruitment and hiring
- Data management
- Customer service
- Organization
- Project management
- Documentation abilities
- Multitasking
Timeline
Valet
Ally Waste
12.2022 - Current
Operations Manager
Paragon Village 12
04.2022 - 12.2023
Events Manager
Paragon Village 12
04.2021 - 04.2022
Coordinator of Volunteers
Big Brother Big Sister
04.2019 - 04.2021
Associate of Applied Science - Police Science
Germanna Community College
Bachelor of Arts - Criminology
Virginia University of Lynchburg
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