MOMCILO FEMIC
Norfolk
Summary
Accomplished Operations, Sales, and Implementation Manager with over 8 years of experience in software implementation, project management, and business operations. Strong ability to bridge communication gaps between sales and implementation teams, ensuring seamless execution of high-value projects. Proven expertise in process improvement, system configuration, and regulatory compliance.
Overview
10
10
years of professional experience
Work History
Sales & Implementation Liaison | Program Manager
ADP – Automated Data Processing
Norfolk
2024.09 - Current
- Supporting Implementation VP, and five Sales VPs across the country and act as liaison between Sales and Implementation to align business objectives
- Manage high-value initiatives and oversee project execution worth tens of millions
- Lead monthly program reviews and drive process improvements
- Identified opportunities for improvement in processes and procedures related to pre-sales, sales and implementation activities.
Implementation Team Lead
ADP – Automated Data Processing
Norfolk
2023.08 - 2024.09
- Led Workforce Now software implementations, ensuring successful client rollouts
- Developed and managed project timelines, improving delivery efficiency
- Monitored performance using Tableau and internal tracking tools
Implementation Specialist III
ADP – Automated Data Processing
2021.10 - 2023.08
- Implemented ADP Workforce Now NexGen modules for payroll, HR, and finance
- Acted as a lead consultant on high-priority projects, ensuring smooth execution
- Utilized SAP USmm, Oracle, and TOPS for system integrations
Operations Consultant | Financial Advisor
One Encompass LLC
Norfolk
2021.01 - 2021.12
- Provided operational and financial advisory services to small businesses
- Analyzed contracts, financial plans, and compliance strategies
Operations Manager | Assistant General Manager
Beach Mart Inc
Kitty Hawk
2015.06 - 2021.10
- Managed multi-location operations, focusing on profitability and process optimization
- Supervised staff, optimized inventory, and implemented financial controls
Education
Certificate in Contract Law -
Harvard University
Cambridge, MA05.2020
Associate of Applied Science - Business Administration
College of The Albemarle
NC05.2019
QuickBooks Training Program -
College of The Albemarle
NC04.2019
Bachelor of Science - Finance, Banking & Accounting
University of Belgrade
Serbia10.2016
Skills
- Project Management & Coordination
- Sales & Implementation Strategy
- System Configuration
- Regulatory Compliance
- Process Improvement
- Financial Planning & Analysis
- Workforce Management
- Documentation & Reporting
Timeline
Sales & Implementation Liaison | Program Manager
ADP – Automated Data Processing
2024.09 - Current
Implementation Team Lead
ADP – Automated Data Processing
2023.08 - 2024.09
Implementation Specialist III
ADP – Automated Data Processing
2021.10 - 2023.08
Operations Consultant | Financial Advisor
One Encompass LLC
2021.01 - 2021.12
Operations Manager | Assistant General Manager
Beach Mart Inc
2015.06 - 2021.10
Certificate in Contract Law -
Harvard University
Associate of Applied Science - Business Administration
College of The Albemarle
QuickBooks Training Program -
College of The Albemarle
Bachelor of Science - Finance, Banking & Accounting
University of Belgrade