Monique A Peterson
Richmond
Summary
Dedicated professional with a strong background in mental health case management and crisis intervention. Skilled in psychosocial assessments and development of individualized treatment plans, aimed at empowering clients through informed decision-making and community resource education.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clinical Care Case Manager II
HCA Healthcare, Tucker’s Pavilion
Richmond
07.2025 - Current
- Delivered crisis intervention and support to stabilize clients during emergencies.
- Facilitated group therapy activities to enhance clients' social skills and foster community.
- Provided psychosocial assessments by interviewing patients about their personal history, current functioning levels, social environment, and lifestyle habits.
- Collaborated with multidisciplinary teams to coordinate care.
- Actively participated in multidisciplinary team meetings to discuss case updates and develop care plans.
- Referred clients to external resources for additional support.
- Adhered to HIPAA confidentiality requirements by safeguarding files.
MH/DS Case Manager (Outpatient Services)
Henrico County Mental HealthDevelopmental Services
Richmond
10.2023 - 10.2025
- Coordinated client assessments to determine mental health service needs.
- Developed individualized treatment plans in collaboration with multidisciplinary teams.
- Monitored client progress and adjusted care plans.
- Facilitated communication among clients, families, and agencies to coordinate comprehensive care.
- Educated clients on community resources to empower informed decision-making.
- Maintained accurate case records and documentation to support effective service delivery.
Residential Relief Counselor
Aurora House Girls Group Home
Falls Church
01.2015 - 04.2019
- Implemented crisis intervention strategies, ensuring resident safety and promoting a supportive environment.
- Provided emotional support to residents during individual and group counseling sessions.
- Monitored resident behavior and reported concerns to supervisory staff promptly.
- Facilitated weekly educational groups, equipping residents with essential life skills including budgeting and conflict resolution.
- Educated residents on life skills, including conflict resolution and decision-making.
- Performed daily rounds of the residential facility to check on resident safety, security, and wellbeing.
- Participated in training sessions related to mental health topics such as de-escalation techniques or trauma-informed care.
Education
Master of Education - Counselor Education
Virginia Commonwealth University
Richmond, VA08-2003
Bachelor of Science - Psychology
Virginia Commonwealth University
Richmond, VA12-1997
Skills
- Crisis intervention
- Case management
- Treatment planning
- Psychosocial assessment
- Mental health coordination
- HIPAA compliance
- Team collaboration
Certification
Qualified Mental Health Professional
Timeline
Clinical Care Case Manager II
HCA Healthcare, Tucker’s Pavilion
07.2025 - Current
MH/DS Case Manager (Outpatient Services)
Henrico County Mental HealthDevelopmental Services
10.2023 - 10.2025
Residential Relief Counselor
Aurora House Girls Group Home
01.2015 - 04.2019
Master of Education - Counselor Education
Virginia Commonwealth University
Bachelor of Science - Psychology
Virginia Commonwealth University