Montaye Cromartie
Richmond
Summary
Dynamic and results-driven professional with a strong work ethic and proven reliability, honed at Walmart as a Stocking Team Lead. Expert in inventory management and team training, consistently enhancing operational efficiency and customer service excellence. Adept at problem-solving and communication, ensuring optimal stock levels and product availability.
Overview
8
8
years of professional experience
Work History
Stocking Team Lead
Walmart
10.2022 - Current
- Led team to ensure compliance with company policies and procedures.
- Coordinated inventory management efforts to maintain optimal stock levels and ensure product availability.
- Trained staff on operational best practices and customer service standards to enhance team capability.
- Conducted regular team meetings to align on goals and address team concerns effectively.
Warehouse Team Member
Amazon
09.2021 - 03.2022
- Operated forklifts to move inventory within the warehouse efficiently.
- Picked and packed customer orders according to company standards.
- Conducted regular inventory audits to ensure accurate stock levels.
- Stowed packages and organized for delivery drivers
Stocker/Unloader
Walmart
05.2019 - 08.2021
- Stocked shelves with merchandise and unloaded trucks to ensure timely product availability
- Stocked shelves with merchandise to maintain product availability and organization.
- Ensured accurate pricing labels on products for customer clarity and compliance.
- Assisted customers in locating items, enhancing their shopping experience.
Package Handler
Fedex
10.2020 - 11.2020
- Sorted packages by destination for accurate delivery processing.
- Loaded and unloaded packages from delivery trucks efficiently.
- Operated package handling equipment following safety protocols.
- Loaded customer orders onto delivery trucks to ensure timely dispatch
Cashier
The Home Depot
08.2018 - 05.2019
- Provided front desk customer service support to assist and resolve inquiries
- Executed order fulfillment tasks to ensure timely delivery and customer satisfaction
- Restocked merchandise on shelves to maintain store inventory and presentation
- Operated loader equipment for material handling
Education
Cyber Security
J Sargeant Reynolds Community College
Richmond, VA08-2019
High School Diploma -
Henrico High School
Richmond, VA06-2018
Skills
- Customer engagement
- Register management
- Customer service
- Equipment operation
- Process optimization
- Technical knowledge
- Analytical thinking
- Attention to detail
- Task prioritization
- Effective communication
- Reliability
- Work commitment
- Rapid adaptation
Awards
Most Improved student
Timeline
Stocking Team Lead
Walmart
10.2022 - Current
Warehouse Team Member
Amazon
09.2021 - 03.2022
Package Handler
Fedex
10.2020 - 11.2020
Stocker/Unloader
Walmart
05.2019 - 08.2021
Cashier
The Home Depot
08.2018 - 05.2019
Cyber Security
J Sargeant Reynolds Community College
High School Diploma -
Henrico High School