Montreal Pope
Newport News,VA
Summary
Results-driven Accounts Payable Clerk at Ferguson Enterprises LLC, skilled in vendor invoice processing and account reconciliation. Enhanced vendor relationships through effective communication and prompt issue resolution, contributing to accurate financial reporting. Demonstrated strong attention to detail and professionalism, ensuring timely processing of payments and fostering a productive work environment.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance offering excellent customer service.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Bath & Body Works Inc.
10.2019 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Greeted customers and provided outstanding customer service.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Developed rapport with regular customers, fostering welcoming store atmosphere.
- Performed cash, card, and check transactions to complete customer purchases.
Accounts Payable Clerk
Ferguson Enterprises LLC
08.2006 - 03.2025
- Reviewed branches debits by researching vendor and customers appropriate documentation and validity prior to crediting.
- Assisted in month-end closing procedures, ensuring all credits were processed on time to reflect accurate financial statements.
- Assisted in audits, ensuring all credits were processed on time to reflect accurate financial statements.
- Assisted in check runs ran twice daily by validating vendor's W-9 information to assure payments were processed to correct accounts.
- Maintained good working relationships with vendors and resolved disputes.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Collaborated with branches to resolve discrepancies pertaining to vendors purchases, promoting smooth business operations.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
- Trained new team members on accounts payable processes, fostering a productive work environment.
- Fostered positive vendor relations, served as primary contact for vendor inquiries and concerns.
- Improved relationships with suppliers by resolving discrepancies in billing and payments promptly.
- Enhanced team productivity by training new clerks on accounts payable processes and best practices.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Managed and responded to correspondence and inquiries from customers and vendors.
Education
Associate of Applied Science - Business Administration And Management
Virginia Peninsula Community College
Hampton, VA12-2027
High School Diploma -
Great Bridge High School
Chesapeake, VA06-1998
Skills
- Accurate Data Entry
- Accounts payable
- Detail-Oriented Analysis
- Effective Time Management
- Expense reports
- Handling confidential materials
- Vendor invoice processing
- Financial Account Reconciliation
- Commitment to Ethical Standards
- Payment Accuracy Assurance
- Confidentiality handling
- Account Issue Resolution
- Data Entry Verification
Accomplishments
- Achieved awards and recognition resulting from high productivity with accuracy and efficiency.
- Documented and resolved W-9 information information to result in both internal and external customers receiving payments.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Perks, respect, and tust through effectively helping with Trade and Expense accounts.
Certification
- Fundamentals of Organizational Leadership [Thomas Nelson Community College [2015]
- Business Principles [Thomas Nelson Community College] [2017]
Timeline
Retail Sales Associate
Bath & Body Works Inc.
10.2019 - Current
Accounts Payable Clerk
Ferguson Enterprises LLC
08.2006 - 03.2025
Associate of Applied Science - Business Administration And Management
Virginia Peninsula Community College
High School Diploma -
Great Bridge High School
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