Summary
Overview
Work History
Education
Skills
Timeline
Generic

MORGAN A. JONES

Ashland

Summary

Proficient in Medical Terminology with aspirations to become a Physician Assistant. Demonstrated ability to provide exceptional customer service in a college library setting, enhancing communication with students and staff. Highly organized and detail-oriented, capable of managing multiple tasks under pressure while maintaining efficiency. Experienced in administrative support, skilled in scheduling, correspondence management, and record-keeping, with a focus on improving workflow and team collaboration.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

O'KeeffeCPA & Associates
Richmond
09.2024 - Current
  • Managed daily office operations and maintained organized filing systems for documents.
  • Coordinated schedules and arranged meetings between clients and staff members.
  • Handled incoming communications, directing inquiries to appropriate personnel efficiently.
  • Developed and maintained spreadsheets to track project progress and deadlines accurately.
  • Collaborated with team members to streamline administrative processes, enhancing overall efficiency.
  • Answered phone calls and emails, facilitating effective business correspondence.
  • Greeted visitors professionally, responding to inquiries promptly.
  • Provided administrative support to executive team by scheduling meetings and managing calendars.

Cashier/Customer Service

Hobby Town
Glen Allen
09.2023 - 09.2024
  • Operated cash register to ensure accurate financial transactions.
  • Assisted customers in locating items to enhance shopping experience.
  • Facilitated closing procedures for registers at end of workday.

Customer Service

Home Goods Store
11.2022 - 06.2023
  • Enhanced customer shopping experience by assisting with product location.
  • Oversaw back room inventory by receiving and preparing new stock for display.

Cashier (Seasonal Worker)

Target
10.2021 - 01.2022
  • Cashier/Returns
  • Assist Customers with product location
  • Closed out register at end of work day

John Kenny Forrer Learning Commons Library Assistant

Bridgewater College
Bridgewater
08.2019 - 04.2020
  • Circulated books and library materials at Circulation Desk efficiently.
  • Answered phone inquiries, assisting users in locating information.
  • Delivered exceptional customer service to students and patrons seeking information.
  • Assisted staff with various projects to support operational efficiency.

Education

Bachelor of Science - Psychology

Purdue Global University
West Lafayette, IN
10-2025

Associate of Science - Psychology

Bright Point Community College
Midlothian, VA
06-2023

Some College (No Degree) - Biology

Bridgewater College
Bridgewater, VA

Skills

  • Microsoft Office Suite
  • Team collaboration
  • Effective communication
  • Spreadsheet proficiency
  • Presentation skills
  • Virtual meeting platforms
  • Email communication
  • Digital signature management
  • Medical terminology expertise
  • Customer service and support
  • Organizational skills
  • Time management
  • Calendar management
  • Computer proficiency
  • Multitasking and prioritization
  • Schedule management
  • Reception oversight

Timeline

Administrative Assistant

O'KeeffeCPA & Associates
09.2024 - Current

Cashier/Customer Service

Hobby Town
09.2023 - 09.2024

Customer Service

Home Goods Store
11.2022 - 06.2023

Cashier (Seasonal Worker)

Target
10.2021 - 01.2022

John Kenny Forrer Learning Commons Library Assistant

Bridgewater College
08.2019 - 04.2020

Bachelor of Science - Psychology

Purdue Global University

Associate of Science - Psychology

Bright Point Community College

Some College (No Degree) - Biology

Bridgewater College
MORGAN A. JONES