MORGAN A. JONES
Ashland
Summary
Proficient in Medical Terminology with aspirations to become a Physician Assistant. Demonstrated ability to provide exceptional customer service in a college library setting, enhancing communication with students and staff. Highly organized and detail-oriented, capable of managing multiple tasks under pressure while maintaining efficiency. Experienced in administrative support, skilled in scheduling, correspondence management, and record-keeping, with a focus on improving workflow and team collaboration.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
O'KeeffeCPA & Associates
Richmond
09.2024 - Current
- Managed daily office operations and maintained organized filing systems for documents.
- Coordinated schedules and arranged meetings between clients and staff members.
- Handled incoming communications, directing inquiries to appropriate personnel efficiently.
- Developed and maintained spreadsheets to track project progress and deadlines accurately.
- Collaborated with team members to streamline administrative processes, enhancing overall efficiency.
- Answered phone calls and emails, facilitating effective business correspondence.
- Greeted visitors professionally, responding to inquiries promptly.
- Provided administrative support to executive team by scheduling meetings and managing calendars.
Cashier/Customer Service
Hobby Town
Glen Allen
09.2023 - 09.2024
- Operated cash register to ensure accurate financial transactions.
- Assisted customers in locating items to enhance shopping experience.
- Facilitated closing procedures for registers at end of workday.
Customer Service
Home Goods Store
11.2022 - 06.2023
- Enhanced customer shopping experience by assisting with product location.
- Oversaw back room inventory by receiving and preparing new stock for display.
Cashier (Seasonal Worker)
Target
10.2021 - 01.2022
- Cashier/Returns
- Assist Customers with product location
- Closed out register at end of work day
John Kenny Forrer Learning Commons Library Assistant
Bridgewater College
Bridgewater
08.2019 - 04.2020
- Circulated books and library materials at Circulation Desk efficiently.
- Answered phone inquiries, assisting users in locating information.
- Delivered exceptional customer service to students and patrons seeking information.
- Assisted staff with various projects to support operational efficiency.
Education
Bachelor of Science - Psychology
Purdue Global University
West Lafayette, IN10-2025
Associate of Science - Psychology
Bright Point Community College
Midlothian, VA06-2023
Some College (No Degree) - Biology
Bridgewater College
Bridgewater, VASkills
- Microsoft Office Suite
- Team collaboration
- Effective communication
- Spreadsheet proficiency
- Presentation skills
- Virtual meeting platforms
- Email communication
- Digital signature management
- Medical terminology expertise
- Customer service and support
- Organizational skills
- Time management
- Calendar management
- Computer proficiency
- Multitasking and prioritization
- Schedule management
- Reception oversight
Timeline
Administrative Assistant
O'KeeffeCPA & Associates
09.2024 - Current
Cashier/Customer Service
Hobby Town
09.2023 - 09.2024
Customer Service
Home Goods Store
11.2022 - 06.2023
Cashier (Seasonal Worker)
Target
10.2021 - 01.2022
John Kenny Forrer Learning Commons Library Assistant
Bridgewater College
08.2019 - 04.2020
Bachelor of Science - Psychology
Purdue Global University
Associate of Science - Psychology
Bright Point Community College
Some College (No Degree) - Biology
Bridgewater College