Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Morgan McMillian

Amelia Court House

Summary

Dynamic Office Manager with a proven track record at Pro-Seal Services Inc., excelling in customer service and organizational skills. Enhanced team productivity through effective task delegation and streamlined operations. Demonstrated expertise in financial record management and inventory control, ensuring accuracy and compliance while fostering a collaborative work environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Office Manager

Pro-Seal Services Inc.
03.2024 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.

Pharmacy Technician

Walgreens
02.2022 - 03.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.

Education

Associate of Science - Criminal Psychology

Southern New Hampshire University
Hooksett, NH
06-2026

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Billing
  • Scheduling and calendar management
  • Document management
  • Scheduling
  • Mail handling
  • Inventory control
  • Supply management

Certification

  • Certified Pharmacy Technician Trainee License - 2023 - Present

Timeline

Office Manager

Pro-Seal Services Inc.
03.2024 - Current

Pharmacy Technician

Walgreens
02.2022 - 03.2024

Associate of Science - Criminal Psychology

Southern New Hampshire University

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Morgan McMillian