Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Morgan O'Bryan

Gloucester

Summary

Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks.

Overview

24
24
years of professional experience

Work History

Office Assistant

Truck Service Depot
Richmond
03.2016 - 07.2024
  • Greeted visitors in a professional manner and provided assistance when necessary.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Provided administrative support to multiple departments as needed.
  • Answered phone calls and directed them to appropriate personnel.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Assisted in the development and implementation of office policies and procedures.
  • Managed inventory of office supplies and placed orders when needed.
  • Maintained an organized filing system of paper documents and electronic files.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Conducted data entry tasks with a high level of accuracy and efficiency.
  • Ordered office supplies and managed inventory to ensure a well-stocked office.
  • Supported bookkeeping tasks such as invoicing and expense tracking.
  • Maintained confidentiality of sensitive information and documents.
  • Handled incoming and outgoing mail and packages, including preparation for shipping.
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Maintained filing systems, both electronic and physical, for easy document retrieval.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Managed daily office operations and maintained a clean and efficient workspace.
  • Monitored office expenses and submitted purchase requests.
  • Delivered messages and ran errands.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
  • Processed invoices and payments in accordance with company policies and procedures.
  • Assisted with month-end closing activities as needed.
  • Maintained accounts payable files and records in an organized manner.
  • Entered data into accounting system to maintain accurate financial records.
  • Researched and responded to inquiries from vendors regarding invoice status or payment issues.
  • Collaborated with sales team members to ensure timely collection of outstanding debts from customers.
  • Reconciled bank statements on a regular basis to ensure accuracy of financial records.
  • Generated monthly financial reports for management review.
  • Reviewed all incoming payments for accuracy before posting them into the general ledger system.
  • Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
  • Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
  • Reconciled daily cash receipts with bank deposits.
  • Created detailed reports summarizing accounts receivable activity within specified time periods.
  • Processed invoices, credit memos, and other documents related to accounts receivable.
  • Prepared monthly statements for customers and sent out reminder notices when necessary.
  • Maintained accurate records of accounts receivable and payable transactions.
  • Maintained accurate records of all payroll transactions.
  • Tracked vacation accruals and personal leave balances for each employee.
  • Performed reconciliation of payroll accounts on a regular basis.
  • Managed year-end closing process by ensuring timely filing of applicable forms and documents.
  • Compiled data from timesheets and other records to determine hours worked and pay rate.
  • Verified accuracy of timekeeping records to ensure compliance with federal and state regulations.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.

Cashier

Farm Fresh Market
Newport News
03.2012 - 03.2016
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer inquiries regarding store policies and procedures.
  • Followed company security procedures for handling large sums of money.
  • Resolved customer complaints professionally in accordance with company policy.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Issued receipts, refunds, credits or change due to customers.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Ensured compliance with all safety regulations within the store environment.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Learned roles of other departments to provide coverage and keep store operational.

Designer

Huntington Ingalls Industries
Newport News
12.2000 - 10.2010
  • Managed multiple projects simultaneously while adhering to tight deadlines.
  • Created product designs in alignment with specifications.
  • Sketched drawings and wrote specifications to meet client requirements.
  • Operated various office equipment such as scanners, printers. when required.
  • Maintained confidentiality of sensitive information entered into the system.
  • Ensured compliance with all relevant rules and regulations governing data entry activities.
  • Followed up on pending tasks until completion.
  • Updated existing records with new or revised information as needed.
  • Assisted colleagues with resolving any issues related to data entry operations.
  • Checked source documents against entered data to ensure accuracy.
  • Reviewed existing information for accuracy and made necessary corrections.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Collaborated with other departments to resolve issues regarding incorrect data entries.
  • Verified accuracy and completeness of data entry into the database system.
  • Compiled reports based on gathered information.
  • Identified discrepancies between source documents and entered data.
  • Created spreadsheets to track data entries.
  • Maintained confidentiality of sensitive information.
  • Provided support to management staff in regards to data entry processes.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Reviewed, corrected or deleted data, verifying customer and account information.
  • Proofread and edited documents to correct errors.

Education

Associate of Applied Science - Drafting With Applied Science

ITT Technical Institute
Virginia Beach, VA
12-2000

Skills

  • Microsoft Excel
  • Data entry
  • Office management
  • Scheduling appointments
  • Inventory management
  • Customer service
  • File organization
  • Record keeping
  • Invoice processing
  • Positive attitude
  • AR/AP

Affiliations

  • Play 8 Ball and 9 Ball with my teammates
  • Attend Nieces and Nephews sporting events

Timeline

Office Assistant

Truck Service Depot
03.2016 - 07.2024

Cashier

Farm Fresh Market
03.2012 - 03.2016

Designer

Huntington Ingalls Industries
12.2000 - 10.2010

Associate of Applied Science - Drafting With Applied Science

ITT Technical Institute

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Morgan O'Bryan