Morgan Price
Radford
Summary
Dynamic office manager with a proven track record at New River Valley Endodontics, excelling in inventory control and enhancing patient scheduling efficiency. Skilled in customer relations and billing, I foster strong relationships to improve service delivery and streamline operations, ensuring a seamless experience for both staff and clients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Manager
New River Valley Endodontics
03.2023 - 03.2024
- Managed inventory control, ensuring supplies met operational needs without excess spending.
- Streamlined appointment management system, reducing patient wait times and optimizing daily schedules.
- Developed training materials for new staff to ensure compliance with office protocols and procedures.
- Oversaw financial transactions, maintaining accurate records of billing and collections activities.
- Enhanced communication channels between departments, improving information flow and reducing errors in patient care coordination.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence
- Coordinated office operations to enhance workflow efficiency and improve patient scheduling processes.
Sales Associate
Zales The Diamond Store
03.2019 - 12.2020
- Assisted customers in selecting jewelry and understanding product features
- Maintained store presentation and ensured merchandise was well-displayed
- Processed transactions accurately using point-of-sale systems
- Built rapport with customers to enhance shopping experience
- Collaborated with team members to achieve sales goals and improve service
- Participated in inventory management and restocking procedures
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Blacksburg High School
Blacksburg, VASkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Billing
- Relationship building
- Scheduling
Certification
CPR
Timeline
Office Manager
New River Valley Endodontics
03.2023 - 03.2024
Sales Associate
Zales The Diamond Store
03.2019 - 12.2020
High School Diploma -
Blacksburg High School