Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Vann

Covington, VA

Summary

Dedicated animal care professional with experience at Petco, skilled in animal bathing and sanitation protocols. Proven ability to enhance customer satisfaction through exceptional service and effective communication. Demonstrates patience and resilience while ensuring the well-being of pets, fostering trust with clients, and maintaining a clean, organized environment.

Overview

2
2
years of professional experience

Work History

Junior Groomer

Petco
08.2024 - 12.2024
  • Bathed dogs and cats to remove fleas, ticks and other skin parasites.
  • Applied tick and flea preventatives following manufacture guidelines for animal safety.
  • Cleaned cat and dog ears to prevent ear infections.
  • Administered anal gland expression to prevent discomfort and infections in pets.
  • Trimmed nails using clippers and grinders.
  • Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
  • Provided exceptional customer service through clear communication, addressing concerns promptly and professionally.
  • Maintained a clean and organized grooming environment, ensuring the safety and well-being of both pets and staff.

Nursing Team Member

Southern Hills Animal Hospital
03.2025 - 07.2025
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Developed and delivered patient education materials to enhance understanding of diagnoses, treatment options, and self-care strategies.
  • Assisted physicians with diagnostic tests, treatments, and surgical procedures as needed for optimal patient outcomes.
  • Enhanced patient safety by diligently monitoring vital signs, administering medications, and documenting changes in condition.
  • Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
  • Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
  • Maintained clean and sanitary conditions within the clinic by following strict sanitation protocols and guidelines.
  • Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.

Concessions Worker

Westlake Movie Theater
11.2023 - 05.2024
  • Consistently provided friendly service to promote better customer engagement.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Communicated with customers to prepare food items and drinks, complying with requests and preferences.
  • Maintained clean, organized workspace according to operational standards.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
  • Monitored inventory and notified management of deficiencies or shortages.
  • Fostered a welcoming atmosphere through consistent professionalism, courtesy, and attentiveness towards all guests.
  • Assisted in training new employees, sharing product knowledge and best practices for excellent customer service.

Kennel Attendant

Little Ponderosa Pet Resort and Spa
06.2023 - 11.2023
  • Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
  • Reduced stress levels for animals during their stay by creating a calm and nurturing environment that catered to individual needs.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Developed strong relationships with clients by effectively communicating updates on their pets'' stay at the facility.

Education

N/A

Staunton River High School
Moneta, VA
05.2023

Skills

  • Sanitation protocols
  • Patience and resilience
  • Animal handling expertise
  • Care monitoring
  • Animal restraint techniques
  • Record keeping
  • Animal bathing
  • Kennel maintenance
  • Attention to detail
  • Teamwork and collaboration
  • Multitasking Abilities
  • Customer service
  • Medication administration
  • Feeding and watering
  • Critical thinking
  • Organization
  • Laundry

Timeline

Nursing Team Member

Southern Hills Animal Hospital
03.2025 - 07.2025

Junior Groomer

Petco
08.2024 - 12.2024

Concessions Worker

Westlake Movie Theater
11.2023 - 05.2024

Kennel Attendant

Little Ponderosa Pet Resort and Spa
06.2023 - 11.2023

N/A

Staunton River High School

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