Morgan Waters
Virginia Beach
Summary
Knowledgeable certified medical assistant with solid foundation in clinical procedures and patient care. Provided support in a fast-paced medical environment, ensuring smooth operations and patient satisfaction. Demonstrated expertise in phlebotomy and EKGs, while enhancing patient experience and workflow efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Sentara Urgent Care
08.2025 - Current
- Assisting providers with examination and procedures
- Collaborated with other colleague to streamline workflows and enhance operational effectiveness to patient care
- Evaluate patient and document vital signs to ensure accurate medical records in the electronic medical record system (EMR)
- Sanitized and organized exam rooms to maintain clinical efficiency
- Administering medication via injection or orally
- Educated patients on discharge care summary
Practice Medical Assistant | Surgery Scheduler
Chesapeake Regional Medical Group
11.2021 - Current
- Managed patient scheduling and prior authorization for procedures
- Obtained medical history, medication information, and allergies prior to procedure days
- Record patient medical histories, vitals, and test results including follow up information on the behalf of the provider
- Maintain adherence to HLC’s, RQI’s, HIPPA, and OSHA along with strict confidentiality guidelines
- Creating charts documenting patient demographics, insurance, and referrals
Receptionist | Medical Assistant
Velocity Urgent Care
04.2019 - 11.2021
- Managed patient scheduling and office flow, optimizing appointment efficiency.
- Communicated primarily with patient registration specialist to ensure medical concerns were addressed/listed
- Assisted providers with minor/acute procedures
- Assisted healthcare providers in patient examinations and procedures, ensuring comfort and safety.
- Urine Drug Screen Collection; prepared blood, urine, and other specimens for laboratory testing
- Maintained clean space and restocked as needed
- Managed patient scheduling and office flow, optimizing appointment efficiency.
Medical Screener
Octapharma Plasma Center
02.2016 - 04.2019
- Registered new and current donors while providing area leadership in the absence of the supervisor
- Performed venipunctures and blood collection prior to plasmapheresis process
- Evaluated and monitored donors and machines during procedures. Accurately labeled and documented donated plasma collections.
- Thoroughly cleaned and sterilized machines and additional equipment after each use
- Maintained compliance with Standard Operating Procedure (SOP's) to new/existing employees during training
Education
Medical Assistant - Graduate
Everest College
Chesapeake, VA04.2015
High School Diploma -
Wicomico High School
Salisbury, MD05.2007
Skills
- HIPPA/OSHA Compliance
- Venipuncture
- EKG
- Injections & Medication Administration
- Vitals
- Urinalysis
- Medical Terminology
- Epic & Athena EMR System
- Appointment Scheduling, Eligibility & Verification
Certification
- Certified Clinical Medical Assistant #X2DB23C2
- Obtained: July 2015- Present
Timeline
Certified Clinical Medical Assistant
Sentara Urgent Care
08.2025 - Current
Practice Medical Assistant | Surgery Scheduler
Chesapeake Regional Medical Group
11.2021 - Current
Receptionist | Medical Assistant
Velocity Urgent Care
04.2019 - 11.2021
Medical Screener
Octapharma Plasma Center
02.2016 - 04.2019
Medical Assistant - Graduate
Everest College
High School Diploma -
Wicomico High School