Summary
Overview
Work History
Education
Skills
Timeline
Generic

Morgan Williamson

Moseley

Summary

Highly organized and personable with 1-2 years of experience in managing front desk operations, providing exceptional customer service, and maintaining a professional and welcoming environment. Skilled in answering phone calls, scheduling appointments, handling inquiries, and managing office supplies. Demonstrates excellent communication, multitasking, and problem-solving abilities. Proficient in office software and administrative tasks, with a strong commitment to ensuring smooth office operations and delivering an outstanding first impression to clients and visitors.

Overview

4
4
years of professional experience
2020
2020
years of post-secondary education

Work History

Esthetician

Hand and Stone
08.2024 - Current
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Fostered friendly, warm, and exceptional customer experience.
  • Stocked treatment rooms with proper supplies.
  • Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
  • Welcomed clients arriving for appointments.

Receptionist

Hand and Stone
01.2022 - 08.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Midlothian High School
Midlothian, VA

Licensed Esthetician - Esthetics

American Spirit Institute
Richmond, VA

Skills

  • Organization skills
  • Customer service
  • Time management
  • Technology
  • Data entry
  • Intake forms

Timeline

Esthetician

Hand and Stone
08.2024 - Current

Receptionist

Hand and Stone
01.2022 - 08.2023

Midlothian High School

Licensed Esthetician - Esthetics

American Spirit Institute
Morgan Williamson