Dynamic leader with proven expertise in guest service and complaint handling, honed at Palermo Trattoria Pizzeria. Excelled in staff motivation and problem-solving, significantly enhancing customer satisfaction and loyalty. Skilled in both critical thinking and organizational abilities, adept at driving sales and team performance through effective communication and professionalism.
Professional hospitality leader with proven track record in overseeing restaurant operations and enhancing guest experiences. Strong focus on team collaboration, flexible in adapting to changing needs, and consistently delivering results. Skilled in training staff, managing schedules, and ensuring compliance with health and safety standards. Known for reliability, effective communication, and fostering positive work environment.